Sandy
I recently gave auto guard 5 stars…
I recently gave auto guard 5 stars however after receiving my contract nothing they told me to sell this service was true. First of all the monthly rate was $12-13 higher. All the EXCLUSIONS they aren’t actually covering anything if something goes wrong with your vehicle. I didn’t find it to be trustworthy so I cancelled my contract. I advise don’t give up any money until you see your written contract first !!!!
Response from MyAutoGuardAug 21, 2026
We're sorry to hear that your opinion changed after reviewing your agreement. We do want to clarify that the contract does provide coverage for the components specifically listed under the plan, subject to its terms and exclusions. Having exclusions does not mean that "nothing" is covered—exclusions are a standard part of vehicle service contracts and identify circumstances or items that fall outside the selected coverage. We are concerned by your statement that the monthly payment shown was different from what you agreed to. We take billing discrepancies seriously and would welcome the opportunity to review the recorded enrollment and account details to determine exactly what occurred. We respect your decision to cancel and appreciate your feedback. We encourage every customer to read their agreement carefully and contact us with any questions so we can explain the coverage, exclusions, pricing, and benefits in detail.