MyAutoGuardReviews of myautoguard.com

Response from MyAutoGuardOct 19, 2026

Lies and more lies. spoke with the Joel on the phone and he even said he wrote this review because he cant afford his house payment. This review could not be more from the truth of what happened. I reviewed the call in its entirety there was NO pressure at all from the sales woman, you liked what you heard and wanted to protect your vehicle so you pulled out your card and paid, maybe to impress the woman but regardless of why we do great business. So i am very confused why you felt the urge to write a bad review about something YOU chose to do????? Well done Joel. Bless your heart and in the future, do not buy things you do not want so you do not have to write more bad reviews for your actions. Have a blessed day

Response from MyAutoGuardOct 16, 2026

thank you for the 5 star review, but what are you referring to, doesn't make much sense?. Repair is $849.95, your deductible is $254.99, so the warranty covers $594.97. What are you talking about $814.78 out of pocket?? your out of pocket is $254.99. please instead of writing a great review you could have gave us a call and resolved this much easier and faster. But we thank you very much for this, whatever it means, we always appreciate feedback from our customers and helps us to continue to improve. god bless you and have a wonderful day.

Response from MyAutoGuardOct 9, 2026

Just following the terms in the contact, if we didnt have to we would just accept the phone call. But we are responsible to hold up the terms and conditions of the contract, which should make you happy. Means we pay claims when your car breaks down. But you wanted to make a claim and are behind $691 in payments, and we are the bad guys?? Cmon sir, some accountability goes a long way. But we do appreciate you and hope the absolute best for you Henry.

Response from MyAutoGuardOct 8, 2026

We’re sorry to hear that you’re unhappy, but we do want to clarify an important point regarding your deductible. Your deductible was not increased from $200 to $350. The Vehicle Service Contract provided at enrollment states that during Years 1–2, the deductible is 30% of the repair cost, with a $200 minimum. This means $200 is the minimum deductible, not a fixed deductible. We understand how this could be frustrating if you believed you had a flat $200 deductible, and we would be happy to review the enrollment call to determine exactly how the deductible was explained to you. We take concerns about what customers are told during enrollment seriously and want to make sure the information provided matches the written agreement.

Response from MyAutoGuardOct 7, 2026

Trees are not covered under the policy. Also when i called you to discuss, you answer the phone "who the fu&$ is this, go kill yourself. That you think about killing me!" you got issues Steven, there is help out there for you. We hope you have a blessed day.

Response from MyAutoGuardOct 7, 2026

Why did you buy it? it is very easy to say no, im not interested, if you dont want something. But to write a bad review for a decision you made is interesting. Thank you

Response from MyAutoGuardOct 2, 2026

We’re very sorry to hear about your experience. The rep did inform you the coverage was exclusionary, so the listed components you see on the policy is what is NOT covered, everything is covered so the sales agent did not lie. However customers should receive clear and accurate information about their coverage, and any voicemail containing inappropriate or disrespectful language from a member of our team would be unacceptable. We take both concerns seriously and will review the recorded enrollment call as well as the voicemail so we can determine exactly what occurred and address it internally. Thank you for bringing this to our attention.

Response from MyAutoGuardOct 2, 2026

Thank you for all you do, well done.