MyAutoGuardReviews of myautoguard.com

Response from MyAutoGuardJul 24, 2026

We're sorry to hear that your experience did not meet your expectations. We take feedback regarding our sales process and customer service seriously. We respectfully disagree with the suggestion that our company is a scam. Our representatives are expected to provide information about our coverage options professionally, and customers are never obligated to purchase a plan. Additionally, cancellations can be handled through our customer service department and do not require speaking with a manager. We regret that your experience left you with a negative impression. If there are any unresolved concerns, we encourage you to contact our customer service team so we can review your account and assist you further.

Response from MyAutoGuardJul 23, 2026

We're sorry to hear about your impression of your experience. However, we respectfully disagree with the characterization of our company. We strive to be transparent throughout the enrollment process, and all terms and coverage details are reviewed before a customer chooses to enroll. If you'd still like to discuss your account or have any outstanding concerns, please contact our customer service team. We'd welcome the opportunity to address them directly..

Response from MyAutoGuardJul 21, 2026

We're sorry to hear about your experience and understand how frustrating an unexpected breakdown can be. However, we respectfully disagree with the characterization of your claim. This review is exaggerated to make company look like the bad guys, alot more to the story and most of whats stated is false. Claims are reviewed based on the terms of the service agreement and the information provided during the claims process. In this case, the determination was made based on the available documentation and was not simply because a claim was submitted. The waiting period alone does not guarantee coverage, as all claims must also meet the eligibility requirements outlined in the agreement, including exclusions for pre-existing conditions. We understand this was not the outcome you were hoping for, but our decisions are based on the terms of the contract and the supporting documentation. If you would like to discuss your claim further or provide additional information for review, our customer service team is available to assist you.

Response from MyAutoGuardJul 21, 2026

We're sorry to hear you were disappointed with the outcome of your claim. After reviewing your account, we found that the repair request was submitted before your vehicle had satisfied the required 1,000-mile validation period outlined in your service agreement. Because the coverage had not yet become eligible for claims under the terms of the contract, the claim could not be approved. We understand this may be frustrating, but these requirements are clearly disclosed in the service agreement and apply consistently to all customers. If you have any questions about your coverage or would like us to review your agreement with you, our customer service team would be happy to assist. Thank you for your feedback, and we wish you the very best moving forward.

Response from MyAutoGuardJul 21, 2026

We're sorry to hear about your concerns. However, we respectfully disagree with the characterization of your experience. My Auto Guard does not use illegal robocalls to contact consumers. If you received a call that you believe was made in error or intended for someone else, we'd be happy to investigate. Please contact our customer service team with the phone number that was called so we can review the matter and, if applicable, ensure your number is added to our internal do-not-contact list. We take compliance seriously and appreciate the opportunity to address any concerns directly

Response from MyAutoGuardJul 14, 2026

We're sorry to hear that you chose to cancel your coverage and appreciate the opportunity to respond. We respectfully disagree with the assertion that the policy differed from what was explained during enrollment. Our records, including the recorded enrollment call, indicate that the coverage terms and key provisions were reviewed prior to activation. We also encourage every customer to review their service agreement and contact us with any questions before making a final decision. Maybe you didn't understand how the policy works? We respect your decision to cancel and processed your request in accordance with the terms of your agreement. While we're disappointed we weren't able to earn your confidence, we appreciate your feedback and wish you the very best moving forward.

Response from MyAutoGuardJul 13, 2026

We’re sorry to hear that your experience left you with concerns, and we appreciate the opportunity to respond. We respect that many customers prefer to make important financial decisions together with their spouse or family, and our intention is never to pressure anyone into making a decision before they are comfortable. We also regret any confusion regarding payment timing or plan terms. Our representatives strive to provide accurate information, and we appreciate feedback when something could have been explained more clearly. We would welcome the opportunity to review your concerns and clarify any questions regarding your coverage options or payment schedule. Please contact us directly, and we'd be happy to assist you. Thank you for your feedback.

Response from MyAutoGuardJul 13, 2026

We’re sorry to see your review and respectfully disagree with the statements made. Seems you have made a mistake, cause we are very very far from the worst company if you had done any research whatsoever. After reviewing our records, we were unable to locate an account matching the information provided, so we are unable to verify that this review relates to My Auto Guard or an actual customer experience. My Auto Guard is committed to conducting business with honesty, transparency, and professionalism. If this review pertains to one of our customers, we encourage you to contact us directly with your account information so we can investigate and address any concerns. If not, it is possible this review was intended for another company. Thank you.