MyArrivalReviews of myarrival.com

Response from MyArrivalOct 7, 2026

Thank you for sharing your experience Bruce. We’re glad to hear that you found the form relatively easy to obtain, especially if you’re not particularly comfortable with technology. We understand it can be frustrating to go through the process and then find that the immigration officer did not ask to see the printed form. The documentation is part of the required arrival process, although how it is checked can vary at the point of entry. We appreciate you taking the time to share your feedback, and we hope you had a pleasant trip overall. Safe travels! ✈️

Response from MyArrivalOct 7, 2026

Thank you for your feedback! We’re delighted to hear that your experience was hassle-free and smooth. We appreciate you choosing MyArrival and taking the time to share your experience. Safe travels! ✈️

Response from MyArrivalOct 6, 2026

Thank you for your kind feedback! We’re delighted to hear that you found the process user-friendly and that our response time met your expectations. We always aim to make the experience as simple and smooth as possible while being there quickly when you need us. Thanks for your review, and we wish you safe and pleasant travels! ✈️

Response from MyArrivalOct 6, 2026

Thank you for your kind words Cathy! We’re happy to hear that you had a pleasant experience with MyArrival. We truly appreciate you taking the time to share your experience with us. Safe travels! ✈️

Response from MyArrivalOct 5, 2026

Thank you so much for your lovely feedback Carol! We’re glad to read that you enjoy the convenience of completing everything online and that saving your information makes the process even easier for future applications. We’re always looking for ways to make the experience as simple and convenient as possible, so it’s great to know these features are helpful. Have a smooth journey and a great trip Carol! 😊

Response from MyArrivalOct 5, 2026

Thank you so much for your kind words Gary! We’re delighted to read that you noticed the improvements to our user interface and found the experience easier and more intuitive this time around. We’re constantly working to make the process as simple and user-friendly as possible, so it’s great to hear that the improvements are making a difference. Thank you for choosing MyArrival again! 😊

Response from MyArrivalOct 5, 2026

We’re sorry to hear that you feel this way. However, we would like to clarify a few important points. MyArrival is an independent intermediary service, not a government website. We clearly state this throughout our website and during the application process. Our name, MyArrival, also does not represent or suggest that we are a government authority. In addition, our website clearly shows that we offer arrival cards and visa-related services for multiple countries. Travellers are always free to apply directly through the relevant government website if they prefer. Our service is intended for travellers who value the additional support we provide, including verified checks of submitted information, multilingual customer support 7 days a week, and assistance throughout the application process. Regarding refunds, our terms and conditions clearly explain that cancellations are unfortunately not possible once an application has been processed and the service has been provided. These terms are presented to customers before completing their purchase. We understand that some travellers may prefer to apply directly through a government website, and that is of course their choice. However, describing our service as a “scam” is misleading. We are transparent about being an independent intermediary and about the service we provide for the fee paid.

Response from MyArrivalOct 5, 2026

Thank you for your kind feedback Virginia! We’re very happy to hear that everything went smoothly and that you had a hassle-free experience with our service. We truly appreciate you taking the time to share your experience with us. Safe travels! ✈️