Denise R.
I trusted My AIO with manager access to…
I trusted My AIO with manager access to my Google Business Profile to help market my business. Instead, Lucas, who was handling our account, changed my business address without my consent to a location two hours away from where my business actually operates. This unauthorized change completely disrupted my listing and caused my business to lose visibility, resulting in no customer traffic for nearly two weeks. This was extremely damaging and stressful as a small business owner. I have since revoked their access, but no reputable marketing company should ever make such a major change without written approval from the business owner. I strongly caution other business owners: do not share access to your Google accounts with this company. I am filing a complaint with the BBB and will be seeking legal advice regarding the impact this caused.



