Isaiah
Super good shipping time and customer…
Super good shipping time and customer service

MXwraps is an e-moto parts and accessories retailer focused on helping riders upgrade, customize, and maintain their electric bikes. We carry a wide selection of products for popular platforms including Surron, Talaria, E Ride Pro, Stark Varg, Tuttio, Yozma, EBOX, Macfox, Ridstar, Super73, and other electric motorcycles and bikes.Our product selection includes brake upgrades, wheels and tires, controllers, motors, batteries, suspension, handlebars and cockpit components, lighting, drivetrain parts, frame protection, decals, graphics, hardware, and other performance and cosmetic upgrades. We also offer custom products such as wraps, graphics kits, plates, and coated frame guards.MXwraps works with multiple manufacturers, distributors, and specialized e-moto brands to provide customers with access to a broad catalog of compatible parts in one place. Because some products are custom-made, imported, preordered, or fulfilled by partner suppliers, processing and delivery times may vary by item. Estimated production or shipping timeframes are provided on applicable product pages whenever possible.Our team is committed to improving fulfillment, communication, product accuracy, and the overall customer experience as the business continues to grow. Customers can contact our support team by email for assistance with order updates, product compatibility, installation questions, returns, or other concerns.We understand that purchasing parts online requires trust. Our goal is to provide clear product information, dependable support, and practical solutions whenever an issue occurs. We value customer feedback and use it to improve our processes, supplier relationships, and service standards.
MXwraps (mxwraps.us) has 65 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 46 reviews with 5 stars · Clear filters
Isaiah
Super good shipping time and customer service
Finn W.
I ordered the OEM Ultra bee brakes then shipped next day for me and came within 5 days i was super suprised because ive never bought off them but they seem legit and im going to buy way more stuff off them in the future
Raymond W.
I needed some bike parts for my bike off them and I didn’t expect them to have it but they did, they have like all the bike parts you’ll need and I got brakes off them and they feel soooooo good, they also came in very good packaging, nothing was damaged and shipping was very fast and quick, he also has amazing customer support, if you need stuff definitely buy off mxwraps, highly recommend.
HB
UPDATE: My return was resolved promptly. I appreciate the prompt response and listening to my concerns. The company is under good management. Willing to listen.
Response from MXwrapsMay 7, 2026
Thank you for updating your review. We appreciate you giving us the opportunity to resolve the return situation, and we’re glad we were able to get everything handled for you. We understand the initial frustration and are continuing to improve our communication systems and response times as we grow. If you ever need anything else in the future, feel free to reach back out to our support team anytime. — MXwraps
johnpcorcoran
Great customer service experience. They were a little slow to ship, but when I asked for an update I received a prompt explanation and a partial credit back for the delay. They seem to be trying their best as a growing small business.
Response from MXwrapsApr 20, 2026
Thank you for updating your review — we really appreciate you giving us the opportunity to make things right. We know delays can be frustrating, especially with certain parts that depend on supplier availability, but our goal is always to stay transparent and take care of our customers when situations like this come up. Glad we were able to get everything sorted out for you, and we appreciate your patience and support.
Jayce C.
Popular place to get up grades on e bikes can't wait for my Ultra bee brakes
Response from MXwrapsApr 17, 2026
Appreciate the update, Jayce. Glad we were able to get everything cleared up for you quickly. Your Ultra Bee brake kit is already in transit and on track for delivery — you’re going to love the performance on these. We take a lot of pride in both the products we carry and how we take care of our customers, so if you need anything at all once it lands, just reach out. – Michael MXwraps
Matt M.
I ordered on 4/1/2026. Updated review. I was contacted by Michael at Mxwraps. He went into details about each product with me. He explained the reason for the delay in shipping. I look forward to doing more business with Mxwraps. I will update and submit a 2nd review when I receive the product.
Response from MXwrapsApr 16, 2026
Matt, we appreciate you taking the time to update your review. Glad we were able to connect directly and walk through everything with you. We’ll stay on top of your order and keep you updated all the way through delivery so there are no gaps moving forward. Looking forward to getting everything in your hands and earning that follow-up review once it lands.
A N.
My 12 year old son purchases parts from MX wraps. The products He has purchased have worked out very well on his Surron. We did have some issues with shipping taking longer than expected but they have been working on that and made things right. My son is very satisfied with his parts.
Response from MXwrapsMar 6, 2026
Thank you for your review — we appreciate you taking the time to share your experience. We’re glad to hear the parts have worked well on your son’s Surron and that he’s satisfied with what he received. That’s exactly what we aim for with every order. We also appreciate your patience regarding the shipping delay. This has been a key focus for us, and we’ve made significant improvements to our fulfillment and communication systems to ensure faster and more consistent delivery moving forward. If there’s ever anything you or your son need, feel free to reach out — we’re always here to help and make sure every order meets expectations. Thanks again for your support.