MvstselectReviews of mvstselect.com

Commande effectué le 6 mai 2026 jamais reçu

The worst and most expensive suitcase I’ve ever owned! I paid $900 for the check in luggage (2-3 times the cost of other suitcases) and it is basically trashed and unusable after its first trip. It sustained really bad dents and scratches with each flight. The company says it’s just the airlines fault even though each leg of the flight it received a new terrible dent and no other suitcases have any damage even close to this. It’s also extremely heavy so you will have to pay overage fees at every check in, the handle is so hard to get up I had to use two hands to pull it up and the wheels are a bit cumbersome. Extremely unhappy with this purchase.

would give it 0 if i could. ordered over a month ago and they haven’t even shipped my order. i have emailed them and they won’t get back to me because i want a refund and my order to be cancelled. i think ive been scammed

I'm an influencer that was burned by this company. I was hired for a collaboration and it was a gifted exchange plus commission. Once I posted, the company disappeared and never paid any commission. I sent them several firm messages and mails on different platforms in the months following and finally received a response. They claimed they did not offer commission although I have it all in writing which I sent to them. I took both of these suitcases on one trip and it looks like they were run over by a car. Major dents and scratches. Horrible product and horrible company. Would not recommend at all. Beware.

Would give 0 if possible. My husband and I looked for good aluminum suitcases and this one supposedly had great quality aluminum suitcases. We used them one time, going from Denver to Cabo San Lucas. After just one flight, they were both incredibly dented. If I could upload pictures here, you’d see how ridiculous it is to say this is caused by airline mishandling. Of course we reached out to the company. And of course they said it was the airlines fault, file a claim with them etc etc. They also said they would send it to management for review. I’ll hold my breath! Please if you value your money,Do Not buy these suitcases. They look pretty, that is all, and not worth the money.

If there is a zero star, I’d rate them ZERO. It already dented once received, requested return the same day. Support team replied “ It is possible that the suitcase was subjected to rough handling during transit, which caused some minor dents”. I laughed… from Chino to Thousand Oaks, only traveled within LA. What the quality! And they wouldn’t provide me a return label but 15% off. Haha…. I spent almost $600 to buy a defective product? I asked return label again, still … then offer me a replacement. I don’t want your product. Never never wanted to deal with them again. Very funny, when I didn't want the replacement but refund. Now they need to identify errors, whose error? my error now to dent the suitcase?

Terrible product. First of all the case scratches easily. In 6 months I have checked it in baggage once and it came out with multiple dents. Worst of all one of the locks is now completely shot and will not clasp shut at all. Going on a trip at the last second I had to swap out suitcases when I could not lock this one.

I was really disappointed with my experience using an MVST suitcase. While travelling through the airport, the lock broke and the handle was damaged due to the poor build quality. I expected better from a premium travel brand. Despite MVST advertising a product guarantee that covers damage and promises a replacement, they only offered to send me a new lock—completely ignoring the fact that the handle was also broken. This makes their guarantee misleading and unhelpful when you actually need support. For the price and the promises made, I expected a lot more. I won’t be buying from MVST again and can’t recommend them based on this experience.