Mvstselect is listed under Accessories.
Mvstselect (mvstselect.com) has 77 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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catherine
Literally the WORST company. They charge a premium yet DO NOT provide a premium quality product and there customer service is laughable. DO NOT BUY FROM THEM or you will be stuck with an expensive terrible suitcase which is the opposite of what you want for travel.
Selina
Received for Christmas, took a trip THREE DAYS LATER, my entire suitcase has dents and scratches all over it and they sent me some image FROM A DIFFERENT SUITCASE COMPANY that says “overtime aluminum luggage will have wear and tear” I understand overtime but not after one use….my $100 luggages are better quality.
Arman
They send fake tracking numbers claiming they send the suitcases, but guess what, it never arrives. Reminds me of 2006 scammers of ebay. DO NOT purchase from them.
Eike B.
Kauft da bloß nicht ein!!! Kundenservice könnt ihr vergessen.
Rahul M.
I recently had my suitcase handle break, and I reached out to their customer service like 10 times to no avail. They don't get back to my many emails or help provide support. I sent them a video and image of the warranty covered damage along with the receipt and have not heard back at all.
Mitch H.
STAY AWAY!!!! This company has the worst customer service I have ever experienced and the quality of their cases is well below par. If you could rate a company below 1 star it would defiantly be this company. I took my case on one trip and after this one of the locks was defective and the mechanism was not working well. After several emails I received a generic reply asking to try all 1,000 possible combinations on the lock, even after telling them I had not changed the combination from the factory set. After replying to this I have still yet to hear anything back from them 2 months later. Do not buy this product you will regret it!!!!!
Matt
Order complete. Year later, still no luggage and ZERO communication. Stay away
David M.
I can't comment on the quality of the suitcase - it never arrived. The courier couldn't find the address (Post office and amazon have no issue delivering there). First three emails to MVST were answered 'we have forwarded your query to our shipping department' (as if that solves my issue) and the last three emails have been ignored. Luckily I bought using a credit card so looks like I'll need to do a chargeback.
