Tanya
This was my second order because my…
This was my second order because my first order was terrible… no customer service!! No one returned my emails. I had to order again to get glasses to see. Not a great experience.

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 285 reviews with 2 stars · Clear filters
Tanya
This was my second order because my first order was terrible… no customer service!! No one returned my emails. I had to order again to get glasses to see. Not a great experience.
Carmen M.
two pairs. The cat eyeglasses are too big and sliding on my face, not being able to focus and made me dizzy. The oval one too small/narrow for progressive bifocal
Response from MuukalOpticalMay 18, 2026
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you. [email protected] or(513) 666-8826 or (571) 210-5658 or (513) 666-8835)or (256) 668-8891 via chat on our website, or on social media with your order number and we would be happy to assist you.
Cheryl G.
The prescription on my glasses is too strong! Cheryl Gammel
customer
While I really like 2 of the 3 glasses I purchased, the sunglasses are unbearable. The prescription was so far off that I couldn't see out of them.
Colleen M.
Glasses are cheap looking and sun glasse lens feel like plastics.
Response from MuukalOpticalMay 14, 2026
We are very sorry, the glasses you purchased are made of metal, not plastic, and the material will not lie
customer
The lenses give me eye strain and head aches
Malcolm M.
THE GLASSES DO NOT SEEM TO BE THE CORRECT SPECS. IT IS BLURRY ON THE BOTTOM END. I MOSTLY CAN'T WEAR THEM
customer
Grant you these were very inexpensive but they were very cheaply made! The sunglasses are very very dark but otherwise they were fine. The other two were horrible! One pair makes all kinds noises and the lens pop out while cleaning. The third pair are fine except for the ear pieces are so thin. The metal is so thin and flimsy I'm affraid they will break.