MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 771 reviews with 4 stars · Clear filters
MK
The experience was easy and the selection was the best. They offered buy one get one free, which I did. I received the glasses I ordered, great quality. but my face is smaller than normal, so I will be returning the glasses. 00000000
customer
Overall good product Communication with customers could be better Quite satisfied
customer
The glasses came as described, sometimes the shape is a little bent and they need adjusted. Prescriptions are accurate. Glasses are cute.
customer
Love the glasses. I'm impressed with the price and quality. They took longer to get here than I thought they would because they were made in and sent from China; the USPS seemed slow as well. I liked being able to track their progress.
Loki
I ordered the glasses just before Christmas and they came in about a week which was great! But the glasses came broken inside. The lenses are great and they look gorgeous. I've tried contacting 4 times to get either new ones sent out or a refund but I haven't heard anything back in 4 days. UPDATE have had an email back and they've been offered to be replaced! It's understandable with the new year with the times.
Response from MuukalOpticalJan 4, 2025
We are very sorry, many times we may not receive your email, or you may not receive our email. Can you contact us on your phone as soon as possible? Thank you (256) 668-8891）
J H B C.
the glasses were well made and i like the style we will see over time how they hold up. shipping was a little slow but maybe because of the postal strike here so i will not hold that against them. Will order again
NAFEEL K.
The prescription on the glasses are correct and the quality is better than the price suggests. My main gripe is one that’s happened both times I’ve ordered either the description of the frames is incorrect or the description of the lenses. Overall I’d order from them again.
Jan A.
One pair I received seemed off on the prescription. They make me feel like I can't see. The other ones were fine
