customer R.
I cannot read with these glasses
I cannot read with these glasses. They are not strong enough.

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 755 reviews with 1 star · Clear filters
customer R.
I cannot read with these glasses. They are not strong enough.
JOSEPH
Glasses are flimsy they're smaller than they say they are not very good quality communication sucks and what I wanted to do a return I can only get almost half my money back just overall bad taste my mouth
Response from MuukalOpticalSep 13, 2026
Sorry, you have a total of 2 orders, and each order requires a refund instead of a remake. We suggest that you do not place any more orders in the future. Thank you
Tracy M.
I got 3 pairs of glasses. 2 regular vision and a pair of progressives. The progressives do NOT change in the sun at all, no tint what so ever. I paid extra for the progressives. Another pair, I got to wear for a week, then I noticed my nose itched. When I looked at the glasses, the nose peice was cracked. I have not dropped them, slept in them and when not in use, they go in the hard case. When I was looking at the crack in the frames, I peeled it open a smidge and the whole bottom part of the frame snapped off with very little pressure. I am very disappointed in my purchase.
Carleen M C.
I ordered 3 pairs of glasses ( 2 prescription and 1 prescription sunglasses). Only the sunglasses are wearable. One pair is twisted/uneven and the other pair of eyeglasses have an inaccurate prescription (most likely the segment height is incorrect). I definitely won’t purchase from this site again!
Elizabeth J.
Muukal said they would make a new pair for me because the prescription was off have not heard anything since. I took my review down because they asked. Ordered from another company and their glasses are perfect. I won’t buy from again.
Kara S.
I ordered 2 pair of glasses about a year ago neither one of them were right. So a year later I decide to give them another try. This time the left is OK but the right eye is wrong. I give up on this company
Response from MuukalOpticalSep 8, 2026
Sorry, you said you don't have the original prescription anymore. We suggest you retest and we look forward to your reply
Ann K.
I have bought several pairs of glasses from here. But the ones I just received this week I can’t see out of. I got one pair of sunglasses for up close reading and I can’t see a thing there is nothing I see up close with them at all. Second pair of sunglasses for distance is not right either. I am completely disappointed in my recent purchase and more than likely will not buy here again.
Beatriz C.
I sent in my prescription, ordered 3 pairs of glasses. When I received them, even though the prescription on their paper was correct but, the actual prescription put on the lenses were wrong. I'm not sure what happened maybe the orders were mixed up or something. I contacted them on several occasions. Last thing they texted me was: I could send the glasses back to (China?) for a huge fee etc.etc. I haven't heard from them since..... they were reported to the BBB and they never answered them either! BUYER BEWARE. There are many other online eyewear companies....I happened to pick the wrong one...... you've been warned....Thank You