MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Lenora H.
The pricing is great but the quality of the glasses not the best. I ordered 3 pair of glasses & one of the pair broke after a little over a month. They were not dropped or handled roughly. The frames cracked in several places. It appeared it was just a few weak spots in the frame. I didn’t send them back because too much time lapsed. Great variety of frames & easy to order. Good communication
customer
I ordered 2 pair of glasses with the same prescription and the lenses in each pair are slightly different - enough that I need to use one pair as my emergency back up only as they give me a slight headache when I wear them. But for the price I guess I shouldn’t have expected more.
Shann
The frames are great. The lenses are slightly off so I struggle with wearing them for a long time.
B.A.
Love the three pairs of glasses I purchased. One pair, however did not have nose rests but instead came with gel-like stick ons. These came unglued fairly quickly making the glasses very uncomfortable to wear. Otherwise love the styles and fit.
Response from MuukalOpticalSep 11, 2024
Okay, thank you for your feedback. Can you tell us which pair was damaged? We will remake it as soon as possible, thank you
linda G.
Very poor quality, frames cheap material, lens not correct for vision.
Response from MuukalOpticalSep 10, 2024
Hello, your order was sent on August 30th and delivered on September 6th, taking 6 days. We are very sorry for any dissatisfaction you may have had
GG
My progressive lens have more of a concave view. Everything is rounded and it throws off my balance. Update: They reached out and are trying to make it right for me. Just waiting on the new glasses.
Response from MuukalOpticalSep 9, 2024
We are very sorry, please contact us as soon as possible and we will solve the problem for you. Thank you
Carrie
They are great for distance but I can't read with them.
customer
The glasses are well made, but they are blurry.
Response from MuukalOpticalSep 4, 2024
Okay, thank you for your feedback. We have noticed that you have purchased two pairs of single vision glasses. Are you sure the type of lenses is correct?
