MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Randy R.
both pair are very loose and not adjusted well; both have much wider areas of distortion and this makes it very difficult to focus, whether it be closeup or distance; in the end, I am unable to wear them for more than 10 minutes without developing a headache; I will be more careful about ordering such important items online in the future
kath B.
I ordered 3 times. I love the frames and they came quickly but I can't see out of the glasses. Each pair has a different pull. I don't know If it is my prescription or my eyes or the size comparison. I love the idea and the look just not how I see. I made sure I ordered spring hinges but none have them. You said I didn't order spring hinges yet the nagano pair with extra sunglasses said it did yet they don't. I am willing to overlook things but you addressed one issues partly and didn't address the visual issue
Response from MuukalOpticalDec 4, 2024
Hello, we have checked your order and found that the Spring Hinges option for your three pairs of glasses is marked clearly as "NO", so we apologize for any inconvenience caused
Annie
Frame color was not as bright as the image on the internet. Frame was flimsy, Fast Shipping
Response from MuukalOpticalDec 3, 2024
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you（[email protected] or (256) 668-8891）
RaeBear
Loved all the options but actual wear left something to be desired. I purchased the 3 for $119 and all the glasses came in a timely manner and were as pictured. However, when I wear them they all warp my vision and make things appear curved. Thus even though they are SO cute, I am unable to wear them for long periods.
Response from MuukalOpticalDec 3, 2024
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you（[email protected] or (256) 668-8891）
Hali B.
I purchased 3 pairs for $134US, which was a great deal. Two of the pairs came perfectly, the last pair the glasses themselves were fine, but the clips (yellow and dark) were totally scratched. Customer service so far has been great. Hopefully my new clips come without all the scratches. Will update when they arrive.
Response from MuukalOpticalNov 29, 2024
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you（[email protected] or (256) 668-8891）
laura C.
It took me 4 different times and a email and finally the app recognized and accepted my order, this took some doing I had to search for the glasses again, input all my eye subscription, choose all info for the glasses, personal info etc this took hours out of several days but for the price and the glasses (2 pr) fit very well and look great one arm on a pair is out of sorts but I can live with it.
Response from MuukalOpticalNov 25, 2024
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you（[email protected] or (256) 668-8891）
Sheryl
I love the way the glasses look on me but they are very cheaply made. The instructions need to be in English so I can understand. I’m afraid to adjust the sides because they are so thin 😢
customer
They are too dark, unable to use them indoors.
Response from MuukalOpticalNov 15, 2024
Hello, sunglasses cannot be used indoors, especially if you have chosen dark sunglasses. We suggest that you choose photochromic glasses. Thank you
