MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 476 reviews with 3 stars · Clear filters
Jennifer
Was ok. Ordered progressive glasses Pretty sure that’s not what I got. Can’t tell a difference when I try and read.
Response from MuukalOpticalMar 4, 2025
Hello, what we are sending are definitely progressive glasses, with the upper part of the lens used for distance and the lower part used for reading,thanks
K.Martin
Disappointed in 1 of the 3 pairs I ordered , Color is not at all as I expected , But Happy with the 2 other pairs
MzAmie
On 12/20/2024, I wrote a review stating that I love my frames. The lenses, however, were giving me headaches. I was asked to remove my review while the company attempted to make things right. I was told the frames I ordered were too big and was directed to order smaller ones. I did as instructed and was sent 3 new pairs of glasses. These turned out to be worse than the originals. I've since ordered glasses from another site - using the same prescription - and have had no issues. My original rating was 2 stars. I'm giving 3, this time, because customer service did try to help. Unfortunately, the lenses just aren't right for me.
Thea L.
I am requesting new lenses for one set frames (ordered two with different colour) one set of lenses are problematic and blurry, the other are good. If this is corrected by receiving correctec lenses, my rating will be much higher.
Joe P.
Shipping was extremely slow and one pair was lopsided on my face.
Chris N.
They just seem like a glorified reading glasses.
Marjorie F.
The glasses are pretty good. A bit flimsy but ok. The clip on sunglasses are unwearable however. Very blurry. But the plain glasses are ok.
Crystal
Frames are beautiful but lenses are only good for looking straight ahead. As soon as I try to look sideways everything gets cloudy and out of focus. I bought from another company after and haven't experienced this problem.
