Kitty
I love the glasses but the prescription…
I love the glasses but the prescription seems off. I feel a bit dizzy when puting them on. I will try again.

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 476 reviews with 3 stars · Clear filters
Kitty
I love the glasses but the prescription seems off. I feel a bit dizzy when puting them on. I will try again.
Brenda M.
My glasses are too big, won't stop falling down off my face. No way to adjust them.
customer
Glasses are ok, but the shipping time was not 12 days late
Response from MuukalOpticalApr 23, 2025
Hello, it will take 3-5 days to customize the lenses after placing the order. Your order is for standard shipping and will take 2-3 weeks to deliver, so everything is within expectations. We apologize for any inconvenience caused
customer
I like the distance part of my progressives but can't read out of the 2 pairs I ordered. The single vision sunglasses are fantastic.
Customer
The frames are great. Loved 2/3 of the ones I purchased. The progressive part seems off. And I can’t figure out why
Linda C.
I had so much fun going through your website you have so many styles that are outrageous like I like. I spent hours choosing since I got my new prescription and unfortunately I can't see out of them. It almost seems like you took a reading glass and tried to turn it into my prescription I don't know but I have to return them as I cannot see out of them. Two of them were sunglasses and I can't be driving, I have been slated with 20/20 vision with my prescription so it was disappointing that I couldn't see. I have ordered Progressive because I cannot see how to bifocals and it doesn't seem like the right vision is in the right spot. Maybe if you have single Vision or just reading glasses you'll be fine but if you have a prescription from a doctor I'm not sure they're able to get you satisfied.
Amy H.
I am satisfied with the glasses I received. I've worn progressives for a while now, so I'm used to how to wear them. An issue I've noticed is a rounded effect of objects I'm looking at at a close, slightly downward angle. I've never experienced this before. I'll get used to it. Production & shipping times are just as listed. My major issue was upon receipt. The glasses are shipped in their case, in the mailing bag, with packing tape wrapped tight all around it! I have arthritis in my hands & it was difficult to use scissors & try to pry the wrapping off the case. This method could be approved upon.
Shirley K.
You have great prices. Your customer services needs improvement. Tried to communicate with you by phone several times. Hard to reach. Your frames seemed to be for Large size more than med or small. Had a hard time finding something I like in MED. Also most of them were much heavier than I am accustomed to wearing.