customer
Prescription is off.
Prescription is off.

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingShowing 285 reviews with 2 stars · Clear filters
customer
Prescription is off.
customer
I can't see out of the glasses. Something isn't right with them. Also, I thought I ordered the sunglasses to be that - sunglasses. nope they are clear lens. not sure if that was my mistake or yours. i will not be using you again.
Terri D.
All 3 of the glasses I ordered are near unusable. They are progressives and the reading area is at the very bottom of the lens, I have to pick them up to see while reading. Vision overall is still blurry at all distances. They are now in a drawer. Very disappointing. UPDATE ! I was told the PD measurement my optometrist gave me was wrong and that is why my glasses, 3 pair, are not right. So I am out money and nothing to show. They did offer to make me one pair of single vision glasses. Then I was asked to delete this negative review before they would make them. So unless I do what they ask, I'm screwed. They can keep their glasses. I would not recommend this company! I put the numbers down that were on my prescription. How was I to know they were wrong? I was told I could not send them back to have the lenses remade, so all 3 pair went in the trash.
Sarah
Everything was fine except the prescription was wrong, which is a big problem. Not sure what went wrong.
customer
I ordered 3 pairs … they are bifocals .. I’m not sure what exactly is wrong .. but the bottom (bifocal) is super blurry .. they all 3 seem to be different .. not pleased at all . Not able to use them :(
customer
The quality of the glasses were not as expected. The prescription did not appear to be right. Although the frames look nice on line they were very plastic feeling in person.
Denise
Although I I am pleased with the frames and prescription, I had intended to order 2 pairs of prescription sunglasses. I was disappointed to see that only one pair was sunglasses. I tried to contact you 3 times, but to no avail. I ordered 4 pairs of glasses in all (2 for myself and 2 for my husband) and I’m hoping you can offer a solution to this issue. Thank you very much. Best, Denise
Shana
I ordered/paid for my lenses to tint purple while outside and they definitely do not tint 😔 I
Response from MuukalOpticalJul 29, 2026
Hello, if you are unwilling to provide order information, we assume that you are not our customer. We apologize