Troy L.
Bad product, worse customer care
I’m not a negative individual, nor do I give out stars out of spite. The one star is well deserved by this company. When it comes down to it I got my glasses and the lens fell out day one. After an hour of texts and my first review at 3 stars they said take it down and they’d send new frames. It’s been over a month with no sign of new glasses. I guess this terrible company is not only bad, but thinks they are good at blowing smoke up your “you know what”! One star because you can’t give them less. Thank you Troy Leonhardt. Out of Logan Utah. Like it would matter to them.
Response from MuukalOpticalOct 23, 2025
Hello, we promised to remake your glasses on August 20th, and we fulfilled our promise by sending them to you on August 22nd. The new package has been delivered again, so what is the problem? We are very confused.


