Cynthia M.
1st time customer
1st time customer. Ordered 2 pair. Rimless. Could see the screws that were attached on the lenses in my vision. Very distracting. Asked for a refund. They said no. I asked to possibly remake them with a tint for sunglasses so maybe I wouldn't see the screws in my vision, as much with the tint on. They told me yes for another $20.00. I sent them the money and still waiting on the sunglasses. No refund on the original's only if I'm willing to ship them back through customs to China.. Still getting a run around.. Only way to contact them is through email. Never again will I buy from them.
Response from MuukalOpticalNov 9, 2025
Sorry, we don't understand what you're saying. You requested us to remake it into sunglasses at a price of $20, but after you made the payment, you changed your mind and we have already refunded. So what's the problem?


