MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingShowing 285 reviews with 2 stars · Clear filters
Marlene K.
Long wait times. Poor quality lens.got 3pairs Sent a pair back. Then realized all three have same problem. Lenses are blurry on the sides, at first I thought it was me. They replaced the pair I sent but I got no response on the other two. Won’t recommend this company.
Response from MuukalOpticalAug 16, 2024
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you（[email protected] or (330) 817-6667）
Jacques
I see very bad in the trees glasses very bad. And my husband to have problems with the glasses so I don’t things that have made my prescription wrong
Response from MuukalOpticalAug 14, 2024
Hello, we have already confirmed the details with you before customizing the prescription for you, so do you have any questions? please feel free to contact us. We will try our best to solve your problem. Thank you（[email protected] or (330) 817-6667）
customer
Glasses are cute, fit well, seem well-made, BUT…I can’t read with them. I ordered progressives. The distance part is fine, but it seems that the reading part is only in the bottom centimeter of the lenses. It’s a total blur unless I push the glasses halfway up my forehead and hold the reading two inches under my nose. Disappointed.
Kristie M.
Love my new glasses! Ģood lenses. Fast delivery. Unfortunately, my second day of wearing my rose gold glasses. The whole nose piece, metal & all, just fell off. Can't wear them now..
customer
Not easy to deal with. The glasses are not able to be tried on before ordering. Poor packaging when sent. Definately won't be ordering them again
customer
The frames are beautiful but I can't see through the lens clearly. It's so distorted. Not sure what went wrong. Gonna return if possible.
Lynne
I ordered 3 pairs of bifocal glasses. I can only use them if I do not plan on reading. I can not read anything to save my life with them. The Rx for the reading part of the lense is way off on all 3 pairs. All 3 were only $100 total, you get what you pay for. I will stick with ordering from a professional.
Poseidon B.
Shipping times were very slow and the fit and quality of the glasses was sub par.
Response from MuukalOpticalAug 8, 2024
Hello, you placed your order on February 3rd and we need a few days to customize the lenses for you. We sent the glasses on February 8th and the package was delivered on February 18th, taking only ten days. We are very sorry that you were not satisfied
