MuukalOpticalReviews of muukal.com

I cannot see correctly through the reader portion of my bifocals.

The only reason Muukal is getting two stars, is because their customer service is decent and my order was good quality…. at first. I ordered three pair about 9 months ago because they had a really good sale going on. They came as expected. My prescription was correct. The frames were correct. All the lens’ additions were correct. But, ALL three pairs have broken within these nine months. I don’t sleep with them on. I don’t leave them lay around. I was never rough or careless with them. I kid you not, all three pairs have broken from falling from my hand or my face (never from a height higher than 3ft). These are the FLIMSIEST, most WEAK glasses I have ever bought in my life. I have had cheap MEDICARE glasses last me 5x as long as these.

The frames were great quality but they did not make my prescription lenses (progressive) properly. I have used the same prescription with several other opticians and those lenses work perfectly. Unfortunately I ordered three pairs from this company and none of them correct my vision properly. I triple-checked the prescription I input to make sure I hadn't made a mistake. When I contacted the company, they said they had made the prescription lenses correctly but offered me a partial refund. So, based on my experience, if you're ordering prescription glasses, I don't recommend this company. UPDATE after reading the company's reply: I did not tell them I may have entered the wrong prescription. I entered the correct prescription and triple-checked it.

I needed the glasses quickly so I paid for the express shipping. Glasses arrived almost 3 weeks later. Not as advertised 7-10 days

Out of 3 pair of glasses, I can wear one pair (those I am very happy with!). The rimless pair is so thick it’s embarrassing….but I ordered them with ultra high index lenses! And the other pair that I can’t wear, my vision is so distorted….i don’t know where they put the focus point, but it isn’t where it should be!!

I initially gave this company a good review when I first purchased. I have purchased 6 pairs of glasses and so far 4 of the frames have cracked! I have been wearing glasses since I was eight (I am now 63) and in that time have only had one pair that broke and that was because my dog decided to chew them. I have been happy with the lenses but the frames leave much to be desired. To say I am disappointed is an understatement. The most recent pair cracked after only wearing them for two weeks! Glasses are not meant to be disposable.

I uploaded my prescription exactly as it is written but the glasses were definitely not right. I don’t know what went wrong but I couldn’t see with them, they gave me an immediate headache, all 3 pairs!

Unfortunately only one out of my 3 pair are useable, the other 2 pair are not correct for my eyes. I love the frames and may try to get the correct prescriptions inserted into the frames so that I can use them as they are great. My prescription is multifocal.