MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingShowing 476 reviews with 3 stars · Clear filters
Carol M.
Ordered glasses.I thought I was purchasing clear glasses however they were sunglasses. I paid for tint which was already on they glasses. they refused to refund me the tint charge. I won't order from them again@
customer
My sunglasses came with a chip in the lense.
Charles G.
The shopping is fast 👌🏼 The gkasse is a little to small ans the material cheap thanke
Haley G.
Slow customer service experience.I placed order for 2 pairs of glasses in two different colors. Received package both pair were the same color and style. Sent email with pictures. Still waiting on assistance been several weeks. No response....
Diane Therriault C.
Mes vitres ont pas été aminci
customer
Everything was good about the glasses thank you guys
customer
Fast shipping, however frames are are not good quality, feels light and sort dollar tree like. Great price but now I know why, even the packaging and cases were cheap.
Elizabeth J. N.
One pair of glasses,the vision is off on right side so husband won’t wear. Both of the sunglasses on the good pair are so cloudy, you cannot see out of them. I bought them for the sunglasses. Do you suppose the cold affected them in transit ? I truly would like this remedied if possible as they are worthless. I have ordered a few times from you and deserve to get these correct.
Response from MuukalOpticalOct 29, 2025
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you. [email protected] or (256) 668-8891） via chat on our website, or on social media with your order number and we would be happy to assist you.
