MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Simon
The quality of the glasses are pretty bad, 3 out of 2 are really low quality meterial, and lose on the leg and nose support, only one is ok to wear.
Response from MuukalOpticalJul 1, 2025
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you. [email protected] or (256) 668-8891） via chat on our website, or on social media with your order number and we would be happy to assist you.
William R.
The glasses are beautiful, but the fit is not good.
Daniel S.
Got an email coupon for a "free" pair of glasses. OK. Searched a while, picked out a frame, put in their qualified thick, cheap lens as required. Rejects coupon. Gotta pick from specific frames. OK. I'm suborn. Pick the right frame, right lens, put in the code, and I'd now have to pay MORE than if I didn't have the code. Why you ask? Because I still pay the shipping plus they added a 'handling fee'. How can I get an 2 hours of my life back?? Go to Payne glasses. They will give you a REAL free pair twice in a year. Not the wrong company. Here's my log in info: Name: Daniel Schafer Email: pinefire10xxxxxxx(Trust Pilot doesn't allow email addresses) Points: 50 play lucky draw with 50 points Oooooo. I got 50 points playing a game while trying to purchase some glasses. Got any Snake Oil to go with that?
Response from MuukalOpticalJun 22, 2025
Please inform us of the order number as soon as possible. We do not want to play guessing games. Thank you
customer
The material of glasses was not good! The lenses in my sunglasses were not polarized. These look and feel like dollar tree cheap readers.
Response from MuukalOpticalJun 21, 2025
Hello, your sunglasses are Sunglass Tints, not polarized glasses, so do you need polarized glasses?
customer
Les lunettes n'étaient pas de bonne qualités et malgré la bonne prescription, je ne vois pas très bien
Disappointment
I ordered three pairs of glasses for the special price, but I should have known the quality wasn’t great. The clip-on pair with different sunglass clips is a total disaster. The frames cause my eyes to see two lines around them, and I wish I could return them. The aviator frame is even worse. The arms bent out of shape on the first use. I’m so disappointed with these frames. All of them were low quality, and I doubt they would last two months since I wear glasses daily. The progressive lens is something I’ll have to get used to, but that’s not the problem with these glasses. The frames themselves are the disappointment.
customer
I don't think I can see very good out of them.
Anne
It took weeks to receive product.other online eyeglass places take a lot less time.
