MuukalOpticalReviews of muukal.com

I purchased 3 pairs in Aug 25. The styles and lenses were great on all 3, but 2 of the glasses have cracked after just 4 months. They replaced my first pair that cracked a couple of months after having them. The replacement pair cracked after only a few months as well. My red pair cracked as well. I have one pair that is in great condition and it's the pair I barely wear because I use them as sunglasses. That is also the only pair that has metal stems. One of stems on one pair came off and I noticed it wasn't screwed on, but glued on. I knew I was taking a chance on the price. I'll return to ordering from Zenni.

THE glasses were fine ,but the frame was not what i thought it was , showed blackand white and i am not happy with the glasses as real colors are brown and clear .

The price was right. The fit is good. I’m not too sure about the lenses. They seem a little “off” but since they’re Progressives, I need to give it some time. 2 of the frames I ordered are very similar to the glasses I’d been wearing for several years—super cute. The 3rd pair was my attempt to try something new. I went with a style that had tiny butterflies in the design. The glasses I received have 0 butterflies. 🫤. I’ll probably order again, though.

The gray pair seems to be wrong, the other two pair are fine. Not sure what happened, so what can we do about the issue. Please contact me and let me know what we can do. Thank you, David

Took advantage of the Three for $119 deal, and here's my experience. All three were different frames and choose them by the specs published on the website. All should have fit, but one did not. All lenses were 1.67 index and AR-coated. None of the frames were top-tier quality, and what I expected from entry level China product. One was single vision for use when on computers One was progressive sunglasses One was progressive with magnetic sunglass/yellow lenses. The computer prescription and frame were spot on, with minor distortion along the very lower part of the lens; the frame fitment was comfortable, lightweight, and not premium feeling, as expected. The progressive sunglasses prescription was good, not perfect. Since Muukal doesn't ask for the progressive height from the center of the lens, it does require some head tilt to get some things in focus. There is some distortion along the sides. The reading portion is fairly narrow. The frame was different from my computer one but acceptable. The last progressive one with the magnetic lenses is where the problem occurred. The published frame spec stated the frame was 140mm wide, which was within a few millimeters of the other two frames. The problem was with the arms of the frame. They wouldn't open parallel with the lens frame; the opening where the arms cross the temples on the side of my head was only 125mm. This was way too narrow to comfortably fit my face. If the arms were straight back, it wouldn't be a problem but since this frame did not have spring-loaded arms, this was a problem. I reached out to Muukal's customer service, and they responded in about 48 hours and wanted photos, etc. Which I provided three times. On the fourth email, they said for me to choose a different frame and they will remake the one glasses. Fast forward to me sending 4 emails since their last reply, I am no longer expecting them to make good on their "guarantee".😕 I have dealt with China-based companies for years, and this is expected when it comes to China vendors standing behind their products. Being of Chinese descent, I understand the "for profit" mentality of Chinese businesses, and once they get paid and they send what was ordered, that's usually when things will go wrong. They totally bank on sales volume, and considering upsetting a small percentage of customers is acceptable because there's always another customer who is willing to pay. Refunds or reorders = losing money. While no business likes to lose money, customer service isn't important to many Chinese vendors because their business model is grab as many customers as they can. Pros: Cost value for products, fairly quick turnaround (3 weeks), does the job. Cons: Will not stand behind products; quality is good, not excellent. Conclusion: Order with caution and set your expectations accordingly.

I had filtered on spring hinges and nose pieces. The frames I received did not have the spring hinges. The lenses were shorter than wanted also.

The glasses fit well and I like the frames, but the reading portion of the progressive lens is not good, it is blurry. It is the same prescription as I sent to other online companies. I was disappointed on how long it took for delivery of the 2 pair of glasses I ordered. Delivery time from Zenni and EyeBuyDirect was very fast.

I really like one pair of the three glasses I chose, the other two are too large fore my face, it’s very hard to see them on you when buying them expecailly trying to see without your eyewear. I am going to see how to return the two pair and get something smaller. Finger crossed