Mutual of OmahaReviews of mutualofomaha.com

I have a prescription medication supplement and have nothing but issues with Mutual of Omaha since my sign up period in 01/2024-this is in addition to Medicare. Three expensive prescriptions have been negligently handled even though the company had a complete list of my prescriptions from day one. Do the math…..if Mutual denies or delays of 100k prescriptions, how much money do they save in the short term. One day Mutual blames the doctors and then the next day they blame the pharmacy-today they are blaming the Federal Govt. rules!! RUN FAST FROM THIS COMPANY-THEY HAVE BAD BUSINESS PRACTICES AND THEY CAN POTENTIALLY DAMAGE YOUR HEALTH!

Word of advice - when mailing in a claim,send it CERTIFIED RETURN RECEIPT, b/c magically my claims are never received. Convenient, huh? Also could we possibly come into the year 2024 and be able to upload claims directly to the website? I swear this company will do anything to not pay a claim. Do better.

I'd give this company a zero if possible. Agent Denise Socher was completely unavailable and never contacted me in a timely manner. She lied and told me my short term disability claim would begin 4 months after my car accident claim was submitted. I submitted all paperwork and they made me pay my premium while they waited for a doctor review. They NEVER spoke to my doctors and they STOLE MY MONEY. This company is a scam. Don't get any disability insurance from them.

Life Insurance Agents, Customers & Potential Customers BEWARE!!! This company will rescind an application for Life Insurance in a Heart Beat but they don't do a detailed check on a potential customers' Medication History because I as an Agent Found out last year after my client's claim was denied after he paid every premium on time for 19 months. They claim he did not answer a question properly but they failed to investigate the client in detail before approving him. They refused to pay a claim, left his wife in despair and rescinded the entire policy and sent a tacky letter that said "had they known, they would have never given him a policy" So why is it they didn't know??? You are underwriters that is your job to check prescriptions history. As I mentioned, they said in all honesty, they don't have access to all drugstores prescription systems. So people BEWARE they will approve the client anyway and if they die, they will just send the beneficiary a tacky letter, look for reasons not to pay a Death Claim and then come after the agent and threaten them if they don't pay the company back which is horrible because you got some ethical and professional agents out there that work hard for their clients and it is embarrassing to represent a company that will make you look like a fool by not keeping their end of the bargain. You take people money, you lie about approvals but in the end..you fail! AGENTS TAKE AWAY ALL YOUR BUSINESS..THERE ARE OTHER COMPANIES THAT ARE BETTER AND WITH MUCH LOWER PREMIUMS AND THEY HAVE ACCESS TO ALL THE DRUGSTORES SYSTEMS TO CHECK YOUR CLIENT OUT BEFORE MAKING THEM A CUSTOMER! PROTECT YOUR CLIENTS RUN FROM THIS COMPANY!

Company denied that I was an insured! Very limited network of dentists which really doesn't matter because they don't pay many claims!

The worst experience ever! They sent me an e-mail with the temporary card without any notice that it hadn't been eligible yet! I found that right on the dentist's chair! Hopefully, at this moment I did an x-ray only. Okay, I paid by cash, and waited for 2 days for another e-mail which said that now my insurance was definitely working and I could go to the dentist. I made an appointment to the next day. I was so shocked when found that my policy still hadn't been in the system! That's ridiculous! Moreover, the support told me that it could appear in the system... by the next week! So they didn't know the exact date when it should happened. I canceled my policy and asked for a refund. I don't recommend anyone to buy insurance there!

THIS IS THE WORST Company they lied to me about my paynent. THEY TOOK ANOTHER PAYMENT IN THE SAME MONTH I WAS LIED TOO. DON't let them have your account information when makng a paymen call go on line write check please don't let these people have your account information they can not be trusted. THEY LIED TOO ME TRUSTWOTHTY THEY NOT

Worse Short/Long Term Disability. I have been working for 37 years and always carried long disability insurance. This company paid two small checks to me and then informed me that I was not eligible for anymore payments until I saw a specialist.i have been taken out of work permanently and have filed for my SSDI. Every time I would try to get them the additional information they said there was not enough proof of my disability. I have arthritis, chronic fatigue,fibromyalgia, Stage 3 Kidney failure, anxiety, and COPD. They keep sending my doctor’s notes to their specialist and deny me according to what their doctor said. My doctor has been my primary care physician for about 30 years. I did not give them the right to my knowledge to share my doctor’s information with their doctor. Their doctor’s have never laid eyes on me. I would never stop working if I was still able. They called my doctor a lier because they were sending request to the fax machine and claimed he wouldn’t return their calls. He did finally spoke to them and said that his diagnoses were not enough to qualify me not being able to continue working. I don’t have any insurance or income to get my medicine sometimes and is having to pay a little at a time for my doctor bills and labs. Your agents are hateful and say their is no way I am getting anything no matter what. I filed a appeal for my short term denied. Then when I tried for long term they said if I couldn’t get long term which has already been denied also. Was told I could apply for an appeal but would just be denied again. I tell all of my co works to drop this insurance because they will not cover you as promised when I took it out. Also they always make you wait and wait before just denying you. Would have rated them a Zero if I could have. I have had no income since July 2023.