GMBCNOTE
Scam Got me out of $60 bucks tried to still
Got me out of $60 bucks tried to still more!!.. Do not!! Give up credit card information, I gave them mine, they not only charged the one I gave but they charged another that was linked to my email (how I don’t know maybe a team of scammers) Here’s the short story I purchased the one time service, with #Musicvertising to test the waters before I spend a few hundred a month on a plan. They put a over night 2k viewers on my channel, ok if it’s a real 2k but Get this they then took them of!?,(how can you take real viewers!?)wait though this was all about 3 days after the add was up, after I had complained about them charging my card over and over from when I signed up I signed up for a one time service..and! how did I get and exact amount of 2k views!? but not comments…. but of course they had a 30 day money back Guarantee that was not honored and it’s near impossible to cancel your account with them they continued to charge my card 100dolllars randomly so I blocked them from my card wrote the company a long letter they sent me $10 back and a message that basically told me go fk myself. will continue to find ways to let real Artists really trying and seeking real views this is not it! Scam and they will hack your bank account be warned #Peace #Scam
Response from MusicvertisingMar 2, 2023
Hello! We apologize for the experience you've had with our company and any inconvenience or frustration it may have caused you. We take all complaints seriously and conduct thorough investigations to ensure the legitimacy and security of our services. Please note that Musicvertising is a legitimate advertising company that provides services to musicians and artists. We do not engage in fraudulent activities or unauthorized access to our clients' financial information. We highly value our customers' trust and take great care to protect their personal and financial data. Regarding your concern about views, we are not sure what happened because the platform doesn't share the data. And like any other platform, the engagement can be reviewed to avoid incorrect payments, so some views can be reduced during this revision. Whether this can be due to the when it receives an abrupt surge in views, it can be by any other reason even the content. Therefore, as we are compromised with your results, your views should be restored within a few hours or days. If not by the platform, our Customer Service can address it for you after the matter has been brought to them. We refunded you for one order that we couldn't complete due to the lack of content to promote. Unfortunately, we were unable to issue a refund for the $59 order due to a dispute. However, we offer a 30-day money-back guarantee for our services, and we stand by the quality and effectiveness of our campaigns. We acknowledge that there may have been some miscommunication or confusion regarding your account and the services you received. We would be delighted to review your account and address any issues that may have arisen, including any charges made to your credit card. Please contact us through our customer support channels, and we will happily assist you. You can reach us through our website at https://musicvertising.com/contact/, email us at [email protected], or on WhatsApp at +1 321 946 1650. Thank you for your understanding, and we hope to resolve this matter to your satisfaction and regain your confidence in our company. Best regards, Musicvertising Customer Service Team