SONR MusicSONR Music is a waterproof audio player that delivers loud and clear sound even underwater. Open-ear design powered by bone conduction technology ensures bud&wires-free comfortable listening, in or out of the water.https://music.sonr.pro/
SONR Music (music.sonr.pro) has 41 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
Showing 5 reviews with 4 stars · Clear filters
Saskia L.
Love the product! There was a technical difficulty and I got sent a new device. Good customer service! Needed to wait some time to receive a new device but the communication was correct. I would really reccommend this product :)
Elaine S.
Although this product didn't work out for me I still wanted to submit a review so I could praise SONR's customer service. From the beginning, I was able to easily add to my order- and later when I experienced some technical difficulties their customer service was VERY responsive. Although the return/refund process was slower than it should have been, I will tell you that the communication was very good every step of the way.
June W.
I firmly believe the products you buy are only as good as the customer service you receive if you need help. SonR customer service is excellent. Always prompt and extremely helpful. SonR music device is a really good device, it works using bone technology. The best part is it fits under your hat or on your goggles. You have to download music from a computer and the battery life is about 2hrs which is ok for pool swims but not so good for longer outdoor swims. Hence I have dropped a star for this model. But if you need extra battery power they have a newer model coming out with many improvements which is worth a look. I have ordered one of these myself because I do a lot of long distance swims outdoors.
kyle V.
It took forever to arrive once it came it did not work. Customer service was slow at best. Now I want to return it for a refund and I Get no response UPDATE: I have now received a replacement device which is working. The company did eventually come through with great customer service and apologized for the problems and lack of help I am changing my review because despite having to file a dispute with my Credit Card company and multiple unanswered emails, they eventually came through with a working device and that is what I wanted all along
Linda A.
Really enjoying this great little gadget. I swim most days and this has improved my enjoyment of my swimming and also a small improvement on my speed. I hadn't read the spec properly and didn't realise the bluetooth wouldn't work in water, bit daft I know. Anyhows hasn't spoilt my enjoyment of this speaker.