Heath H.
The customer service with Vica was…
The customer service with Vica was phenomenal. Very appreciative of having a second pair of eyes looking over the order to ensure it was correct size, color and what I wanted. Thank you
Murphy Door started in a parking lot in Ogden, Utah, in 2012. Jeremy Barker, a career firefighter and paramedic, built the first hinge system himself because he needed to feed his kids and couldn't find a hidden door that actually worked. He built one. Then people started asking for their own.Today we're the largest designer and manufacturer of hidden doors in the country. We've shipped more than 200,000 orders to homes across America. We build hidden bookcase doors, Panic Rooms, Gun Doors, Secret rooms, hidden wall doors, French doors, storage doors, Murphy beds, mirror doors, Functional hiding furniture, floating drop down shelves, and the hardware that makes all of it move. Every piece is custom, built to order by our own design team, not pulled off a shelf.We run three plants, all in the USA: Ogden, Utah; Lexington, Kentucky; and a hardwood mill in Rigby, Idaho, which we bought so we control the wood from the log to the finished cut. Our hardware division, Murphy Door Machine, builds every hinge, every mechanical lock, and all the Murphy Bed hardware in house. Most of this industry imports hardware and puts their name on it. We don't.We've made the Inc. 5000 list seven times. NAHB gave us Best of IBS, Best Indoor Product, in 2022. We hold patents on our door systems. None of that means much if the door doesn't work once it's hanging in your house, so that's the bar we build to.Jeremy still works fire shifts. And is the Utah CEO of the Year by Utah Business 2026. This is still a family-run, American-made company, and we plan to keep it that way.
Murphy Door® Showroom (murphydoor.com) has 173 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Heath H.
The customer service with Vica was phenomenal. Very appreciative of having a second pair of eyes looking over the order to ensure it was correct size, color and what I wanted. Thank you
Olivia
My husband and I are blown away with the outstanding customer service we received from Savannah. Moments after we purchased the door online, she called us to help personalize our order. She was knowledgeable about Murphy Door’s offerings including design, accessibility, & practicality. We enjoyed our time with her on the phone & would recommend this company based off of her concierge services alone.
Brad H.
Vica was very professional and quickly reviewed and found an error I had made in my order! All is confirmed to be correct and I am very thankful for Vica’s help and excellent customer service!
Chase S.
Savannah did an amazing job going over my order with me to make sure I didn’t have any questions before production began. Wonderful to work with
customer
The company was extremely helpful and great to work with. The product was great and exactly what I was looking for, the delivery was handled professionally. In particular, customer service representative Anna helped me out tremendously with all of my questions and concerns .
Jack H.
SAVANNA ROCKS!!! I only wish all the other companies I’ve worked with in life operated so efficiently, fantastic buying experience thus far!
Emily
Savannah was knowledgeable and happy to answer all my questions!
Steven
I enjoyed speaking with Savannah, she was very informative and answered all my questions.