Jason F.
Great communication
Vica was great. Despite some technical difficulties they got in contact with me and have been a pleasure to communicate with.
Murphy Door started in a parking lot in Ogden, Utah, in 2012. Jeremy Barker, a career firefighter and paramedic, built the first hinge system himself because he needed to feed his kids and couldn't find a hidden door that actually worked. He built one. Then people started asking for their own.Today we're the largest designer and manufacturer of hidden doors in the country. We've shipped more than 200,000 orders to homes across America. We build hidden bookcase doors, Panic Rooms, Gun Doors, Secret rooms, hidden wall doors, French doors, storage doors, Murphy beds, mirror doors, Functional hiding furniture, floating drop down shelves, and the hardware that makes all of it move. Every piece is custom, built to order by our own design team, not pulled off a shelf.We run three plants, all in the USA: Ogden, Utah; Lexington, Kentucky; and a hardwood mill in Rigby, Idaho, which we bought so we control the wood from the log to the finished cut. Our hardware division, Murphy Door Machine, builds every hinge, every mechanical lock, and all the Murphy Bed hardware in house. Most of this industry imports hardware and puts their name on it. We don't.We've made the Inc. 5000 list seven times. NAHB gave us Best of IBS, Best Indoor Product, in 2022. We hold patents on our door systems. None of that means much if the door doesn't work once it's hanging in your house, so that's the bar we build to.Jeremy still works fire shifts. And is the Utah CEO of the Year by Utah Business 2026. This is still a family-run, American-made company, and we plan to keep it that way.
Murphy Door® Showroom (murphydoor.com) has 173 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jason F.
Vica was great. Despite some technical difficulties they got in contact with me and have been a pleasure to communicate with.
Necia D.
Vica was so patient and helpful! Very knowledgeable and took the time to walk me through everything.
MARK B.
This is the first experience that I can honestly say of ever having a company reach out to me after simply placing an order on line for items that we researched hours wanting what we felt to be the exact solution for our needs. Moments after placing the order, to have a text message from Savannah congratulating on us on the purchase and to follow up with a phone call to walk me through the process after verifying our order and to let me know the process of how our items would be taken care of was truly a gift of customer service that seems to have been lost with many companies over the years. Thank you, Savannah, and for Murphy Doors. This is our 1st purchase and I'm sure will not be our last. Thank you! Mark & Lynne Blas
Sherry D.
Place an order, Murphy door follows up. Have a question, Murphy door follows up. Order extra parts, Murphy door follows up. Best company I ever dealt with! Savannah I am so grateful for your follow up to make sure my order was 100% correct. Thank you!
Maria
Vica was pretty knowledgeable and helpful to start moving on this production process of my doors .
Nicholas P.
Savannah was very helpful and made this an easy and enjoyable experience. Every detail was explained and she was able to help me change some options as well. Would definitely reccommend.
Eric C.
My concierge Vica was professional friendly answered all my questions and assisted me on another order I wanted I enjoy dealing with her very much
Jon D.
Vica, got to the point quickly and in little time resolved my issue.