MurCal, Inc.Reviews of murcal.com

Response from MurCal, Inc.Dec 11, 2023

I'm sorry that the delivery on your part took so long. Sometimes, we are at the mercy of our suppliers. Did you check on the status of your order while you were waiting? Did we let you know that it was going to take this long? Thank you and hopefully, your next order will ship in a more timely manner.

Response from MurCal, Inc.Feb 27, 2023

Hello. I am sorry to see that you had such an unpleasant experience with my company. I greatly appreciate your candid feedback and will do my best to use this to improve our service. We are here to make the lives of our customers easier, not harder. Please accept my sincere apologies. If you have any further information that will help me sort this out, please email me directly at [email protected]. I am looking forward to hearing from you. Sincerely, Bob Murphy - President, MurCal, Inc.

Response from MurCal, Inc.Aug 25, 2021

Cameron. Thank you for taking time out to leave a review. We take this very seriously and we are actively looking into the problem. We will be contacting you shortly to resolve the issue.

Response from MurCal, Inc.Apr 30, 2021

Hello Larry. Thank you for letting us know about your issue. We apologize that we entered your order incorrectly. The person that entered the order has reached out to you and we will be crediting the freight due to our error. We hope you will give us another chance in the future. UPDATE: Larry, thank you for taking the time to update your review. We are happy to see you will be working with us in the future.