MuravaiReviews of muravai.com

Hidden charges in their purchase process with no obvious way to remove them. I went to purchase this showerhead and saw in the small print that they would charge 35.99 a month for "something." I had to redo the cart though, and when i went back in to purchase it, i didn't see this anymore. I was very closely monitoring for this because I know these shady Ffacebook companies love to hide hidden fees and subs in their "deals." Sure enough, one month later, 36$ charge. NEVER should this be automatic, it should be illegal. If you want to offer a subscription, offer it, but make the user select it, not have it selected for them. Nobody should do business with a company like this.

I can buy this exact same junk on temu for $5

DO NOT BUY AND CHECK THEIR REFUND POLICY!!! SCAM THEY PUT ME ON A £30 subscription a month without making it clear !!!!!!!! SCAM SCAM SCAM

A friend of mine has a muravai from a few years ago. I decided to go for it and get one. I was disappointed to see it was a knockoff in muravai packaging. The one my firend has is seamless, has the official logo, and didn't have much plastic. The one i received was entirely plastic, had no logo, and leaked out of the shower head when in different modes. This is garbage and I didnt do my due diligence before trusting this company. They have not tried to make things right. Their ads and website materials are duplicitous and misleading compared to the real product. SPEND YOUR MONEY ELSEWHERE.

Muravai, bought this shower head from this company. It was made of 90% plastic and leaked from the valves on the hand controller from the start. When I contacted Muravai about it their solution was an attempt to buy me back. I continued to attempt to get a refund and finally got to either send it back to an address that is hard to find anywhere on their website, or take a 75% refund and keep the hardware. When I looked through the return policy it is not helpful and I would probably be paying a hefty restocking fee for the return. Would not suggest using this company.

I recently bought this Muravai showerhead directly from their website, and let me tell you — don’t fall for the hype. They hit you with the “buy one, get one free” deal and make it sound like you’re getting a $60 value. What they don’t make clear is the sneaky subscription they slide you into. You’re automatically signed up to buy their filters at their pace, and they bill your card without making it obvious. Luckily, I’m meticulous, so I caught it — but most people won’t. Now let’s talk about the actual product. One of the showerheads literally cracked at the base where it screws in. I thought it was loose, but nope — cracked on both sides. Once you hold it, you realize how flimsy and cheap it feels. Does it look nice? Sure. Do they have great marketing? Absolutely. But is it a good product? Absolutely not. I moved into my new place and haven’t even paid rent three times yet, and the showerhead is already broken. I’ve had showerheads for years without a single issue, but this one didn’t even last a few months. Please do not fall for the marketing. This is crap. This is crap. This is crap. This is crap. This is crap. This is CRAP!!!

I don’t like how even on the full setting the water comes out misty. If you have a shower curtain it blows it all over the place. Plus the pin holes the water comes out of do not spray evenly. Approximately 4 - 7 holes spray in different directions. I tried to complain directly to customer service and they gave me these ridiculous things to try to reduce the misty water blowing and try to reduce pressure of the shower head, which make it a very unsatisfying shower and difficult to rinse soap off. I appealed to customer service a few times and they kept feeding me BS.

SCAM! Hidden subscription, no support from the customer service.