MunchPakReviews of munchpak.com

Company bought some stuff from me and didn't pay my invoice. Their new ownership is not honest

Basically all of the same issues that everyone is having. Boxes missing snacks, paperwork, etc. Entire boxes missing. They charged my debit card twice in the same day with one charge being $10 more than the other. I can not log into my account. It accepts my password but then doesn't let me past the "Captcha". I've tried on my phone as well as on a laptop to ensure it wasn't just my phone that was the problem. I tried to reset my password but never received the password recovery email. Customer service has not responded. After reading all of the other poor review here, it looks like I'll need to get a new card to prevent future charges. I will not do business with this company again.

The snacks were fine, but not great. There isn’t much variety month to month, so I wanted to cancel. I couldn’t log on to their site, but never got the promised link to reset my password. I emailed customer service, who assured me they would cancel my subscription. I got a shipping notice for a new order yesterday. Still can’t log on to the site and their customer service won’t email me back. Go with a different snack box! 9/9 edit: despite several emails, I haven’t going a link to reset my password and I just got charged for another box. Worst customer service EVER!

Wish I had checked the reviews. Trying to cancel but it won’t let me log in, redo my password, and customer “support” never responds. About to cancel my card so the payments stop….

You just never recieve the same amount of things, occasionally you will get a paper with info on the foods other times you gotta google it. Now I am trying to cancel, and can't get logged into my account. But also can't reset my info to get back in and after 2 emails no response

I bought a 6 month subscription at Christmas time and all was good, the selection was great! In March they were having supply issues and promised the reimburse with future boxes. After February I did not see another box. No confirmation of shipment or tracking emails, no info on the future boxes. Other than apology emails it was radio silence. At the end of my 6 months, I was charged in June for a single box that I DID NOT ORDER! I reached out and they said they apologies and that it would be fixed but I was charged AGAIN in July. Still no boxes or refunds, just promises. They only have email support so the odds of getting anything back is small. DON'T BUY MUNCHPAK.

I have not received my April 2024, June 2024, or July 2024 subscription pack. We have been busy this summer so I guess it wasn't on my mind until just now. I tried logging into my account but it won't let me in after doing the puzzles and I am not receiving the change the password email either. I emailed customer service but have heard nothing.

Ordered a six month subscription in Feb 2024. Received the first box, and haven't received a subsequent box since. I emailed customer service many times over and was told it was shipping and nothing ever came. Was finally told nothing was shipping until July. It's now end of July and still nothing has shipped. Assuming I do not receive a box in July that's five months in a row with no box. MunchPak refuses to issue a refund. Absolute garbage company and service. I also am unable to log into my account on the site or reset my password in order to cancel the subscription.