MultiMedRx LLC. (MMRX)About MultiMedRx LLC. (MMRX)Written by the companyAccess a physician online through telehealth The physician will assess your condition and develop a personalized treatment plan tailored to your specific requirements. Services include the management of weight loss medications and comprehensive health evaluations conducted by licensed medical practitioners
MultiMedRx LLC. (MMRX) (multimedrx.com) has 189 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Medical Specialists · Irvine, California
Excellent
Medical Specialists · Oakland, California
Excellent
Medical Specialists · San Diego, California
Excellent
Medical Specialists · Costa Mesa, California
Excellent
Showing 26 reviews with 1 star · Clear filters
Robert U.
Horrible experience with this company. I was told that I could pick up but they mailed it to me. This not right. I have more share days to come.
Response from MultiMedRx LLC. (MMRX)Feb 20, 2026
We’re glad we were able to quickly resolve the situation and arrange for you to pick up your medication directly from the office. If there’s anything further you’d like to discuss, please don’t hesitate to reach out to us directly. – The MultiMedRx Team
Tara
They make charges to your card when you canceled the shots the first time. They charged me $299 to my card without me making an order after two months. They won’t answer my request. They are horrible people!!!!
Response from MultiMedRx LLC. (MMRX)Feb 20, 2026
We’re sorry to hear that you felt frustrated. After reviewing your account, the charge you’re referencing was associated with your active subscription at the time. Once we received your cancellation request, your account was updated and the charge was refunded. We understand that billing timing can sometimes cause confusion, and we apologize for any inconvenience this created. Our team works to address all requests as quickly as possible, and we’re glad we were able to resolve this matter. If you would like to discuss anything further, please reach out to us directly so we can assist you. – The MultiMedRx Team
Rayael S.
WARNING⚠️🛑 Do not order from this company the first month I started I got severe headaches so I canceled with them I never signed an agreement to bill my credit card and they also say on their website they will never charge you unless you call and order from them but they don't abide by that. Now they're months later they're charging my credit card And im not even their patient and i do not receive medication from them do not use this company warning warning🛑⚠️ make sure you read the reviews the reviews are terrible people reporting the same issues
Response from MultiMedRx LLC. (MMRX)Feb 20, 2026
Rayael, We’re sorry to hear you had a difficult experience. After reviewing your account, we’re glad we were able to connect directly, address your concerns, process your refund, and confirm resolution. We appreciate the phone conversations and email exchanges we had to ensure everything was handled appropriately. We always encourage patients to reach out to us directly so we can investigate and correct any issues promptly, as we did here. We wish you the very best moving forward and appreciate the opportunity we had to make things right. — MultiMedRx
Robin Lowe E.
My experience started out well, but soon became problematic. I started receiving emails from my “support” person, which I replied to with general questions. I never received any response. I contacted them directly through the website, no response. I called and said I wanted to close my account and did not want anymore shipments. Today I see that another shipment has been sent and I have been charged. This has been one of my worse experiences dealing with a company. Extremely bad customer service. I’m still trying to get my money returned. I would not recommend this company when there are so many reputable and responsive companies.
Response from MultiMedRx LLC. (MMRX)Feb 20, 2026
We’re sorry to hear that your experience felt frustrating. After reviewing your account, your renewal appears to have processed before your cancellation request was received. Once we were notified, the shipment was addressed and your September charge was refunded. We understand how important timely communication and account updates are, and we regret that this caused confusion. We’re glad we were able to resolve the billing issue and close the account as requested. If there is anything further you’d like to discuss, please feel free to contact us directly. – The MultiMedRx Team
CW
Stay away from this company! I received my initial order quickly, but it was incorrect. Wrong medication and wrong dosage. I was assigned four different "customer service representatives" and yet I only received any type of actual correspondence from the first one. She said "I'll talk with my boss". That's the last I heard from her. I was then passed to three more customer service reps and all I could get from them was the initial "I'm your customer service rep". It is now 9/8/25 and I still don't have the correct order. I'm filing complaints with BBB and writing reviews everywhere in order to try to warn people about this company. I should have read more reviews.
Nanyang
Once they get your money, they never answer questions or their phone. I canceled within 12 hours, they still proceeded to charge me. I spoke with someone on the phone and he said my account was canceled and a refund would be coming. Their website shows nothing . Do not trust this company.
Kay H.
Wish Im had read more of the reviews before ordering from this company.My experience has been like many of the other reviewers. I ordered tirzepatide and sent them numerous messages reminding them what I ordered and paid for but still received semaglutide which costs less. I have Called and messaged so many times but I never receive any response. I think this is a gimick .n I have been waiting all day for a response but nothing.Im sure everyone who pays the money gets extremely worried that they have been take. My advice: don't deal with this company.
Shelley W.
Honestly do not know where to start! I ordered Trizepatide from this company two weeks ago! I distinctly stated I could not have Semaglutide due to having severe side effects from this. I received tracking information for Semaglutide! After emailing and calling on numerous occasions without success I managed to speak to Matt Otrowski. He was really nice and informed me that the wrong medication had been entered into the system by Catherine! He informed me he managed to intercept the pharmacy and change my medication to Trizepatide. I was excited to receive my medication! When it arrived it was Semaglutide so you can imagine my frustration!! I rang and rang no reply! Finally I got hold of Catherine who informed me they had sent my Trizepatide and I would receive my tracking number on Saturday! Nothing! We are now on Tuesday and still nothing! Is this a scam??