MuggeysReviews of muggeys.com

The quality , colour and pattern were not the same as advertised. Have tried to get a refund but offer me $40 and keep the outfit, but the outfit cost me $121. I have been back and forth with emails and no luck. They are dishonest. Do not buy from them.

I ordered 4 items from them, 2 items I was happy with. The 2 dresses I am having an issue with, on the site looked like they were made out of a fabric like linen or very similar to linen. They will not refund me as they said they only give refunds for quality issues. I repeatedly told them the fabric is not what they advertised, it is cheap polyester and that falls under quality issues. Out of $82 they offered me a $16 refund which I refused. In the end I had to call my bank to dispute the charges

I purchased three dresses (one of which was a mistake duplicate order). None of the dresses fit me. When I asked for their return policy, they said that I needed "Authorization" to return the product, I wrote for the "authorization" and they returned and offered me $14 to keep the product (which cost me $144) and not return it. Of course, I said no, I wanted all of my money back and as the items were unused, returned as soon as received (because they did not fit me) were in original packaging with labels etc. They then responded and offered me $30. Again, I said no, and now they are saying that they only offer full refunds on items where there is a "quality issue" and they can 'give' me $50 and I don't have to return the goods. This is not fair, completely dishonest and bordering on a total rip off. Nowhere on their website does it talk about this ludicrous return BS, it makes the entire process sound simple and yet it's not. They will not provide me with a physical address, telephone number, or anyone to talk to, I have to wait days to get responses to emails and as such, I would say that these guys are total RIP OFF MERCHANTS - DONT WASTE YOUR MONEY. The dresses were not even decent quality fabrics, not worth it.

Ordered on 24th August. Money taken , double the cost as they said that I ordered twice. No goods recieved and now says my order was cancelled. No word, no goods, no refund. Scam

Mihin voin palautta tilaukseni? Väärä koko, haluan osoitteen ja rahat takaisin tilauksestani riina.kala at bournes.fi Riina Kala

I was so excited when I placed my order. Waited forever for 4 items. They finally arrived. Very bad fit. 3 cut way too small, other slightly too big. Wanted to return 3 out of 4 immediately. The fabric is okay but not as bright as on line. They are offering me $15 and to keep the items. I cannot use them! I want my refund. Also do not believe items made in US. Asian address on bottom label on package so I doubt it is US sizing (I am old enough to know my size). So far not happy at all. Think its a rip off. Two new offers from them -- one for $26 and most recent for $40 stating that the items (supposedly made in SC, USA, ship from Dubai and I would need to pay to ship them back which is expensive.

Bad Business Practices 1. the product is poor quality 2. the size is too small compared to other garments that are the same size on the tag. 3.When I asked to return the product I am given a US address although the merchandise was shipped to me from Canada. I must pay for the return shipping. 4. I was offered $30 for 2 items that I paid $103 for. And I could keep the product. 5. Then I was offered $60 for the items and still did not have to return the outfits. 6. This does not seem to be good business practice. Why can't I receive full refund? Website makes promises that they do not keep.