The quality , colour and pattern were not the same as advertised. Have tried to get a refund but offer me $40 and keep the outfit, but the outfit cost me $121.
I have been back and forth with emails and no luck. They are dishonest. Do not buy from them.
HE
Heather
Took a little longer to arrive than…
Took a little longer to arrive than expected but happy with dress.
AU
Audrey
Quality item
Quality item. Fast efficient service 😊
NJ
Nicola J.
A Very Pretty Dress
This is a very pretty dress and a perfect fit. I look forward to wearing it.
TW
Tanya Wallace N.
One swimsuit was not sized like the…
One swimsuit was not sized like the other I purchased
ZS
Zsuzsa
Fast delivery
Fast delivery. I like you ask me how happy I am. Excellent customer care thank you! I will stay with you in the long run.
MF
Melanie F.
Bad Quality Items
I ordered 4 items from them, 2 items I was happy with. The 2 dresses I am having an issue with, on the site looked like they were made out of a fabric like linen or very similar to linen. They will not refund me as they said they only give refunds for quality issues. I repeatedly told them the fabric is not what they advertised, it is cheap polyester and that falls under quality issues. Out of $82 they offered me a $16 refund which I refused. In the end I had to call my bank to dispute the charges
SO
Sonya
TOTAL RIP OFF MERCHANTS
I purchased three dresses (one of which was a mistake duplicate order). None of the dresses fit me. When I asked for their return policy, they said that I needed "Authorization" to return the product, I wrote for the "authorization" and they returned and offered me $14 to keep the product (which cost me $144) and not return it. Of course, I said no, I wanted all of my money back and as the items were unused, returned as soon as received (because they did not fit me) were in original packaging with labels etc. They then responded and offered me $30. Again, I said no, and now they are saying that they only offer full refunds on items where there is a "quality issue" and they can 'give' me $50 and I don't have to return the goods. This is not fair, completely dishonest and bordering on a total rip off. Nowhere on their website does it talk about this ludicrous return BS, it makes the entire process sound simple and yet it's not. They will not provide me with a physical address, telephone number, or anyone to talk to, I have to wait days to get responses to emails and as such, I would say that these guys are total RIP OFF MERCHANTS - DONT WASTE YOUR MONEY. The dresses were not even decent quality fabrics, not worth it.