Mudflap, Inc.Reviews of mudflapinc.com

Easy to use and the savings are tremendous

Seems to be the better discounts for diesel out of all fleet cards.

The ease of using Mudflap and the money we are saving each time we have to get fuel.

Excellent saving and helpful service.

Well let me start by saying that you may not always save a butt load of money on every fillup, but having said that, you will save a butt load of money over the month and more so over the year!! One day in Abbott Tx I was shocked when I went inside and it turned out I was being given .97 cents a gallon off.

The app so easy to use, and the fuel discounts are very much appreciated! A BIG THANK YOU TO ALL THE FUEL STORES THAT ARE HELPING THE AMERICAN TRUCKING INDUSTRY!

Johnny on the spot with a small glitch. Allie was a pro , had it corrected and we are happy happy happy. We use mudflap for all our diesel purchases and they never fail us!!!! Great job mudflap!!!!!

The thing up to this point w/mudflap has been outstanding customer svc.! Above & beyond to be honest, especially in today’s world…. My recent experience I would not rate top tier tho, like it has been every other time we have had a hiccup using the mudflap app. Nikki, Erica, & the other customer svc. reps I spoke with, either by live chat in the app or by calling the phone number, did the best they could do & I would give them a 5 star, but the manager that was on shift the morning my driver had the issue last, I would not….. I am still waiting for a call back from he/she that I was suppose to receive 30-45 minutes after 9 a.m. & this was 3 days ago now????? I have (2) drivers & I myself drive sometimes but a lot of times, even tho all (3) of us NOW have the mudflap app, we will get fuel codes off my app b/c my app has the cheapest fuel rates out of all (3) of our apps. I will send a screenshot of my code to either driver & the drivers will use it w/in the nxt 24 hours & we have had NO problems doing this for months now. I cant swear to it but I am mere certain a mudflap employee told me this would work or advised I do this months ago when I called in & asked why my fuel rates, using my app, were always cheaper than my drivers fuel rates, using his app. Dont hold me to that but I am mere certain of it; how else would I have known to do this, especially where I am very computer illiterate!? I will say 2 days ago tho, I was advised by 2 or 3 different mudflap employees to not do this b/c fueling stations will not accept screenshots of fuel codes & I was told this was the reason my code was rejected by the station’s clerk on Tuesday, but the funny thing is this worked last Friday @ the same exact fueling station!? And even better is we tried screenshotting a fuel code, off my phone yesterday, to my drivers phone (mostly just for poops & giggles), since we were shot down Tuesday by doing this, and you know what: the transaction was as smooth as silk, as it has been for the prior several months. This is 1 of the reasons I am upset w/the issue we experienced Tuesday morning: I got a fuel code Monday evening for my new driver for $2.84 & I screen shot him the code(as we had done the prior Thursday evening & used it Friday morning, the same way @ the same exact fueling station, & it all went smooth), not to mention I have a large diesel fuel tank where we park the semis nightly that is full of fuel that I gave $2.999 for, so the only reason I grabbed this code was b/c this fueling station was along his route the following day & w/the code discount, it was gonna be cheaper than the fuel in my tank on my semi parking lot. The code didn’t work for my newer driver Tuesday morning. Why, I don’t know? So I ended up paying $3.299 for fuel which is very upsetting to me but besides that, the manager on shift told Nikki all he/she would credit my account for the mishap was $5!? I just asked I be treated fair and be credited what I felt I was cheated out of & that was $34.78 in savings. My driver had to use his personal credit card & buy the 75.781 gallons @ $3.299, instead of $2.84, like the code was for, so the difference is $34.78. I felt the $5 credit was a smack in the face for the customer I have been & not to mention I had also just reported to mudflap over this very weekend that 199 gallons had not been billed to my card for a purchase we had made on May 6th. This was the honest thing to do & that’s the kind of person I am so I was making mudflap aware of almost a $600 fuel purchase I had not yet been billed for and this transaction was almost a month in & this is the thanks I get? A $5 credit on a $34.78 cost to me, on what I would call a normal weekly routine we have been doing for months that has been no issue in the past, until this encounter. As said earlier, we have even done the same routine after this mishap & it worked just fine again. I have ranted enough this morning & have expressed my feelings & wanna say I am very happy w/mudflap other than this 1 instance. I hope I have been thorough enough that you see why I am upset about what occurred? A mudflap customer svc rep, by the name of Ally, called me yesterday & made everything right w/the mishap that my driver experienced last month. This mishap was explained above in detail. I want to thank Ally personally for making it right & I want to thank Mudflap for again doing the right thing. I had honestly almost forgot about it, where a month + had passed, but they had not. I was so thankful to get a call from them & very appreciative of their willingness to make up the difference, I was out on the different fuel rates, the day of the transaction. Thanks again Mudflap! A++++ for customer satisfaction