LaVona R.
Service Man review-Scotty
Scotty was my service man in Midland MI for a broken garbage disposal. Service was fast and he explained things I needed to know. Highly recommend. Thank you Scotty.

Fast, professional, reliable plumbing services. 24/7 emergency services, commercial and residential.
Mr. Rooter Plumbing (mrrooter.com) has 202 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Showing 58 reviews with 5 stars · Clear filters
LaVona R.
Scotty was my service man in Midland MI for a broken garbage disposal. Service was fast and he explained things I needed to know. Highly recommend. Thank you Scotty.
Jane
Mr. Rooter is 5 Star in Excellence & Service! Santiago & Darrell were prompt, professional, personable and fixed the drain issue with ease & know-how. I appreciate their high level of service & knowledge. Thank you Santiago & Darrell! Additionally thank you to Dawn, who took my call & set up the appointment. I highly recommend Mr. Rooter of Solano, CCC, Tri-Valley!
Pete Z.
When Tim Boyle showed up promptly when they said they would he was very professional and very knowledgable of how to proceed with my problem. This is the only time I have received guaranteed service with a warranty if the same situation happens again they will come once to correct for free!!! What a company. Will use this company for the rest of my days for any plumbing issues. Thanks Tim!!
Diane W.
We hired Mr. Rooter to help us with some broken pipes. There team was prompt and professional. Marcus, Alex, and Joe were able to fix our problems and get the water running quickly! I would refer them to anyone. The. Wozniaks
John H.
Our service agent "Tom" was fantastic. He was on time and very professional. I have used them 3 times now and I am pleased. Shower handle broke but Tom had us back on track shortly after arrival. In fact, during another visit, he was able to fix my water heater when no one else could.
YMK
We called Mr. Rooter twice now. The 1st time was in 2021 when the hot water heater suddenly stopped working and needed to be replaced. The 2d time was this week (the long Labor Day weekend, 2023) when we had a leak in the basement. Each time, Rich was the technician who fixed the problem. Rich is very careful, thorough, and reliable. We are pleased with the work that Rich did in replacing the water heater and fixing the leak. Based on our experience with Rich, we recommend Mr. Rooter - as long as you get Rich as your technician. We don’t know if the others are as experienced.
Lynn B.
Ian the technician from Mr Rooter was great! The entire experience from setting up the appointment to the actual work being done even on a Saturday was excellent. I would highly recommend them.
John H.
Scarborough, Ontario, Canada. Mr. Rooter Plumbing was fantastic. Called them and got an appointment within minutes. We had a basement shower with water with dirt back up and our basement toilet was not working. I tried to clear but no luck; so I called Mr, Rooter Plumbing. Omid arrived as per the appointment time and he was the Supervisor, he checked for blockages with a snake and a radar devise to read through the floor which had a Monitor to see under ground, it found a broken cast iron pipe under our bathroom, Omid walked through the steps and costing for services, Omid mentioned the estimate for the first phase and he mentioned because of the age of the home built in 1963 there could be more damaged and costs for pipe replacement; Omid mentioned to contact our insurance for this because it might be covered- which part of this was, we had to jack hammer holes in our basement then they tunnel to street at the end our insurance covered $10,000 plus extra monies for Tear down replacing the flooring and cabinets which had to be removed. . Omid was fantastic a service professional. He answered all my questions and provided simple and sound advice. The work took less than a week to do all plumbing repairs the other work non plumbing to be done at a later date. My advise with older homes make sure your insurance policy covers plumbing underground, Sewer back up etc.