Mr. Rooter PlumbingReviews of mrrooter.com

Cost was 4 times the Quote! 1000.00 Bucks to change out a toilet and sink cartridges!!

They caused property damage to everything they encountered. They used no dust protection even though their hold music assures that they do. Their contracts are vague enough to hide what they intend to do, but detailed enough to prevent them from fixing the damage they cause. Everyone at the company referred to the previous team that worked on our property with insults. They have a culture of deception and high pressure tactics to get your money and run.

If I could give a zero, I would! I set up an appointment for a drain clean in Rustic, Colorado for a 12PM-4PM timeframe. Seemed like a simple job and thier ads say they are trustworthy. They called me at 2:45 and said someone would be there as soon as they finished another job. I waited until 4PM and called to check the status and they said it would be before 6PM. I called them an hour later and was told that nobody would be coming that day as they had an emergency situation and only 1 plumber available. They tried to reschedule, but I drove 2+ hours from the Denver suburbs to be there and was busy the rest of the weeks and going out of town the following week....plus why would I trust them when they already left me hanging. I know it's often difficult to get service in the foothills and mountain regions, but they're lack of care and communication made it so I had to shut down the seasonal cabin for the winter without getting the sewer cleared. Guess I'll find someone (anyone) else next year when I re-open the cabin in the spring. Poor professional attitude and communication = 0 stars from me!

Plumbed under sink and leaked 6 months later. Lots of water damage. Called and said only 60 day warranty on work.probably because it is bush leave!!! Don’t use this company!!

Do NOT contact this company for work. They will charge you $99.00 to come out to give you a quote and will say they'll apply it to the job. 1. They were triple the price (estimate) of extremely competitive companies in the Northeast (3X the cost) 2. The estimator was over the top in terms of what was needed when in fact it was a fraction of need. Do yourself a favor, look somewhere else! Save your $99.00.

Mr. Rooter came to a rental I have to clean the drains through the basement clean. The guy who came out was either an owner or a manager. He ran the snake out and said he needed to scope it. So I paid the $300. He said it should be okay, but there are dips and bellies in the pipes that could be replaced for $15,000. Within hours poop etc was coming up through the drain. Whatever he did, he made it worse. The next day, he sent someone over and rooted it again. I had another company come out; they sent out a snake three times for 120 feet. Said it was roots. There has been no problem since. It seems to me that Mr. Rooter purposely did not correct the problem so they could offer to replace the pipes for an outrageous fifteen thousand dollars.

We have been customers of Mr Rooter Plumbing for some time and have always received good service at a fair price: until today. We were charged more the $700 to replace a kitchen faucet, not including the cost of the faucet. This was shameless gouging on their part. We paid because we had little choice but Mr. Rooter, that was the last $700 you will see from us!

Had a couple plumbing problems. 1 major and 1 minor problem. When given the quotes to fix, it was way to expensive. The guy told me how to fix the minor problem problem and all it was, was to use a wrench and unscrew and replace the water shut off by the toilet and that's it. Im not a plumber so I just asked for a quote for something that seemed it would take no more than an hour to fix. The quote was almost $700. That's the last time i call Mr. Rooter