Mr Med SpaReviews of mrmedspa.com

As you can see. Mr med spa said they refunded me two days after the zoom call. Look at dates of my reviews. They wouldn't let me see the contract until I paid 2500.00. They double pulled twice equally in 5000.00 I have so many texts from them saying oh it's an honest mistake to you'll get your one 2500.00 to fall off 3 to 7 days. To you were refunded & owe us an apology. I wanted the whole 5000.00. The contract was so different from the zoom call. So I did not sign it! They breached my trust. They clarified that all money was refunded in two days. LIES! After threatening them with the BBB & The fair trade commissioner. Almost two months of fighting to regain my money. On August 18th they returned my money! They say this was a bad experience for them. No this was a horrible experience for me dealing with thieves & con artists. I became depressed. I didn't have time to deal with these thieves. Please please do not let this happen to you. So no! They did not refund my money in two days. I wished I could put the bank statements & dates here plus all of their texts with all the different narratives they had. So ridiculous! Mr Med spa or Bob & Justin let me clarify something for you. You are not a legit business. You are thieves. I'd like an apology for everything you put me through. Also I'm glad my credit union red flagged you! Karma is real. Also i see recent 5 star reviews for August and September. Just out of the blue. These people are probably friends & family trying to keep Mr Med spa up to a 4 star. So laughable

I rarely leave negative reviews, but I believe it's important to share my experience so other business owners can make an informed decision. I enrolled in Mr. MedSpa because I was looking for a true done-for-you patient acquisition system for my nurse-led medical wellness practice. During the sales process, I understood that the program included AI and human appointment setters, professionally managed advertising, and a structured system designed to help me acquire new patients. I paid the $2,500 program fee on July 8, 2026. Although the program advertised a 7-day risk-free trial, my onboarding did not begin until July 13,which meant a significant portion of the 7-day trial period had already passed before implementation even started. The agreement also advertised a performance guarantee with several eligibility requirements. One of those requirements stated that clients must "launch all campaigns as directed by the company." My understanding was that following the company's implementation instructions was necessary to remain eligible for that guarantee. During onboarding with Ryan on July 13, he sounded helpful, and communicated that appointments will be booked on my calendar. However, during our follow-up meeting on July 20, I learned that the implementation strategy was different from what I had expected. Instead of directing prospects to my introductory treatment offer, Ryan instructed me to switch to offering free consultations. He also explained that I would need to personally call my leads or hire an in-house appointment setter to follow up with them. This was confusing because my understanding before purchasing was that the program included AI and human appointment setters to assist with lead follow-up. I did not expect that I would need to build my own internal appointment-setting process almost immediately after onboarding. What made this especially difficult was the structure of the performance guarantee. One of the eligibility requirements states that clients must "launch all campaigns as directed by the company." At that point, I felt I had only two choices: Follow the new strategy of offering free consultations and personally calling leads (or hiring my own appointment setter), even though that differed from what I believed I had purchased. Decline those directions and risk becoming ineligible for the performance guarantee because I would no longer be following the company's required implementation. From my perspective, that left me in a position where I could not fairly evaluate the service under the expectations I originally had when I enrolled. After recognizing what I believed to be a material difference between the service I expected and the implementation I was receiving, I canceled the program on July 22, 2026 and requested a refund. My refund request was denied, and I was charged the full $2,500, despite raising my concerns shortly after onboarding and within a relatively short period after payment. My concern is with the gap between the expectations created during the sales process and the implementation I experienced. If the program requires business owners to personally call leads, hire their own appointment setters, or significantly change their offer after onboarding, I believe those expectations should be made unmistakably clear before a client commits to a $2,500 investment. For anyone considering this program, I recommend asking these questions before signing: Does the AI and human appointment Setter handle lead follow-up independently, or will I still need to call every lead myself? Will I be expected to hire my own appointment setter? Can my offer or sales process be changed after onboarding? When does the 7-day trial actually begin: on the payment date or on the first onboarding session? If I disagree with the implementation strategy, does that affect my eligibility for the performance guarantee? I recognize that other businesses may have had positive experiences, and this review reflects my own. My hope is that Mr. MedSpa will improve transparency during the sales and onboarding process so future clients clearly understand what is included, what responsibilities remain on their side, and how the performance guarantee works before making a significant financial commitment.