Paul M.
The food was cold by the time it got…
The food was cold by the time it got here. We ordered from China garden
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Mr. Delivery (mrdelivery.com) has 150 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Paul M.
The food was cold by the time it got here. We ordered from China garden
Reba
I quit using Mr Delivery over a year ago after being a frequent (often a couple of time per week) customer. I had received an order that was about 60% wrong and you wouldn’t re-deliver or refund my money for an order that was over $70. I called and emailed for months to no avail. My current order that seems to have been delivered through your service was an accident since I did not realize that the pizza restaurant was using your services for delivery. They have also lost my business now because of you.
Response from Mr. DeliveryMay 3, 2019
Hello Reba, My name is Neal and I would like to apologie for your expierence and the lack of a follow up. I will happily make this right, please call the office 517-882-6988
Kim
Sometimes my orders are incorrect, would be nice if the driver checked the orders while still at the restaurant. Would also be nice if the Lansing location did the reward points like other locations did.
Response from Mr. DeliveryMay 3, 2019
Hi kim, we dont encourage the driver to go through any order. Also the reward program is coming to Lansing!
Sabrina B.
I love it besides having a 15 dollar minimum . I just want a salad and a pop from somewhere and I can’t leave work and I have to spend more money on food I don’t want
Response from Mr. DeliveryMay 2, 2019
Which restaurant? Please call the office and ill fix this right now. 517-882-6988 Thank you and use code TrustPilot for $10 off your next order.
Cindy
It would be great to have more places to choose from. My order is almost always wrong when I have special directions. Like no lettuce.
Response from Mr. DeliveryMay 2, 2019
Hey Cindy! I am very sorry about that, I would love to extend to you a coupon to use for your next order. Use code TrustPilot for $10 off.
Shana R.
Our family has used Mr. D for several meals and have never had a problem. The food is always hot, fresh and here on time! It is so nice not having to go out and get dinner when I can have something besides pizza delivered right to my front door. So many choices to pick from.
Response from Mr. DeliveryMay 2, 2019
We have been happily serving Battle Creek and Shana you know you are one of our favorites! Use code TRUSTPILOT on your next order.
Chasley Dawn B.
Always on time food has been great as well and I would recommend using you guys to everyone. hands down the best
Response from Mr. DeliveryMay 2, 2019
Thank you Chasley! We appreiate you guys soooo much! Use Code TRUSTPILOT on your next order
gc
I have had nothing but bad luck with this service on several orders I've waited over 2 hours and tried to contact by phone never got an answer and when the food arrives it's so cold it's not worth eating. Then when I do get contacted by someone they always use the excuse it was traffic, Than they offer me a 3 or 5 dollar coupon on my next order. I just spent 30+ dollars for food I can't eat and you give me 5 dollars. And when I go to use it it's expired or the code is invalid. On more then one order I have gotten my food looking like someone threw it down a flight of stairs. I will never use Mr Delivery again and I sure as hell will never recommend them to anyone. And the only I gave them a 1 star is there was no lower option to choose.
Response from Mr. DeliveryMay 1, 2019
My name is Neal, I am sorry about this expierence. This is abnormal, feel free to call the office any weekday before 4 and speak to me personally (517-882-1777)