Rory D.
Awful service
Awful service! I will never use it again, there are many alternatives !!! they either write off money for the order, which is supposedly executed 2 times, or they take the order for a very long time and cannot cancel it.
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Mr. Delivery (mrdelivery.com) has 150 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Rory D.
Awful service! I will never use it again, there are many alternatives !!! they either write off money for the order, which is supposedly executed 2 times, or they take the order for a very long time and cannot cancel it.
Paul M.
The food was cold by the time it got here. We ordered from China garden
Stephanie R.
You guys suck you never deliver everything’s always closed on the app when are you open and when are you closed it’s really confusing
Response from Mr. DeliveryMay 1, 2019
Stephanie, I am sorry for expierence and thats not ok. We have made alot of changes to address such problems. Please give us another try and use code TRUSTPILOT for $10 off at checkout.
Dianne
It took over 30 minutes for them to place the order with the restaurant due to not having enough drivers. Once the the driver finally picked up our food he got lost on the way to our house. It took 1 ½ hour to get our food and we placed the order before 5:00 so not during rush hour.
Response from Mr. DeliveryMay 2, 2019
Dianne I am sorry about your expierence. We are working hard to fix these issues and please you code TRUSTPILOT for $10 off a future order.
Jet
My city no longer has mr delivery but when it did t was ok but not a good selection of restaurants
Response from Mr. DeliveryMay 3, 2019
Where are you located jet?
David
You are too expensive. You mark up the price of the food, charge a delivery fee, and want us to tip the driver! Too expensive!
Response from Mr. DeliveryApr 30, 2019
Hello David, The Markups are only on select restaurants, we have been moving towards more partner restautants so their is no markup. Please remember that tips are optional, and I hope you give us another chance. Use code TRUSTPILOT if you do.
Jasmine
Delivery fee is too expensive and the last two times I used them my food was cold by the time I received it.
Response from Mr. DeliveryApr 30, 2019
I am sorry about that Jasmine, I would love to offer you a credit for the inconvience. We have made our fees more competetive lately, but please use code TrustPilot for $10 off.
Amanda
It’s wayyy overpriced compared to the many of their choices out there now. They mark up menu prices and charge more in delivery fees.
Response from Mr. DeliveryApr 30, 2019
Hi Amanda, All of the delivery companies do a markup for non-partner restaurants. Which company is partnered with who, dicatates the upcharhge or if their is one or not. Alot of other companies have it fixed into thier "service charge". I am sorry about the confusion.