Bambi B.
I would suggest a company you've ordered from before
I will say this, my son did receive his order which he personally paid for. At $600 for his bike the biggest issue was he was sent the wrong one. He ordered grey with purple rims and they sent him an all black one. Redemption only because they sent him black which he was ok with. However, I spoke to the company who apologized and asked that I send pictures of the box and bike which I did. They told me they'd send him out some merch goodies because of their mistake. 3 weeks later and even after calling at 2 weeks and being told they'd get them out and send me the tracking he has still not received anything. The biggest issue is that if you as a company say you will do something when the mistake is clearly yours, you need to do it. Perhaps we should've requested the correct bike be shipped out or a full refund since they sent the wrong one.