Johnny S.
Netgear Unite Eplore - Mr Aberthon
I ordered a replacement Hotspot and I let them know for a second time, they sent the wrong type of adapters with the unit. They wanted pics so I sent them. They proceeded to tell me I was wrong. When I finally got through to them that the cables they sent with the unit, did not fit any hole in the unit, they then told me it was my responsibility to buy NEW cables for the unit. I didnt want new cables in the first place. I had many of this type. I was simply trying to help them understand their mistake. The unit I bought was a Netgear Unite Explore and while the original unit I had lasted for around 2 years. This unit lasted 6 months before needing replaced. I will NEVER shop with Mr. Aberthon again. The customer service alone is horrible when things dont go their way.
Response from Mr AberthonMay 28, 2021
Hi Johnny, I'm sorry to hear that you had a bad experience. For some reason, I cannot find your case in our files. Please reach out to our customer service team. We have a policy of always trying our best to keep our customers happy. Let's see if we can make this right. Mr Aberthon



