mozaracing.comReviews of mozaracing.com

Very bad service. And company is fradulant. Dont expect them to be understanding in any way. They delayed my order delivery by 3 weeks. I wasn't available at the delivery address by then. So I asked them to cancel the order. They lied and said the order had already shipped. UPS tracking showed they never received the order. Buyers be aware! Hopefully you never have to order their products.

Via de webshop waar ik mijn stuur heb aangeschaft netjes aangemeld en die hebben hem netjes direct naar Moza laten sturen daar is die ook ontvangen. Hij is daar 31/07 afgeleverd. Tot op heden nog steeds niet gerepareerd terug ontvangen, het betreft referentie: 2830. We zijn nu bijna 1 maand verder dit is echt niet wat je van support/reparatie mag verwachten.

nothing wrong with the product, great quality. BUT i bought the moza r5 racing bundle on 02.06.2026 for 409 euros. i bought the moza sr-p lite pedals on 13.06.2026 for 47 euros. then, in july of 2026 they release the moz r5 PRO racing bundle for ONLY 10 euros more. i cannot refund my purchases anymore (although ive used them less than a hundred hours). i cannot swap out my r5 for the r5 pro. they definitely couldve atleast let us know a month or a few before releasing the straight up better version, or offered a swap/return. i would consider them a bad company because of that. so far i havent had any problems with the set, exept bad deafault wheelbase settings (BNG and AC specifically). i mean come on? can anybody really call a company like that a good company? they really made a name for themselves in a few years but oh they fell off so badly. no complaints about the products (so far) but if you do buy a buncle you might be dissapointed about what they release a month later for only 10 euros more thats just a superrior version of what you bought with no upgrade/swap/replacemnt options availiable. i have no shame in being mad at MOZA racing, since they seem to have no shame in scamming their customers.

Product arrived broken (Moza r3 bundle). horrible customer support, just seems like an AI giving the same troubleshooting response over and over again even if it doesnt work. never got a refund or anything. Dont waste your money on them.

Customer support/service is terrible. Had issues with my wheel and had to send videos back and forth just to get a new part sent out that I had to put on. In order to get the wheel replaced under warranty I would have to send the wheel back and wait for them to verify the problem and then replace. Wouldn't even let me pay for a new wheel and then refund it when I shipped the faulty one back. Took over a month to get this all worked out and then hours to take apart the wheel and put the replacement part on. If nothing goes wrong with the equipment then it's probably worth it. The best way to even reach customer service is through their discord, you can't even call them.

Ovr a week now waiting for despatch. No response to emails, no signs of life. Avoid, buy from a reseller or a different product from a better manufacturer.

Il mio pacco è stato consegnato all'indirizzo sbagliato dal corriere e risulta firmato per la ricezione, ma non ho ricevuto la merce (non ho autorizzato nessuno a firmare per mio conto).

I ordered a steering wheel and base on 7/6. After waiting for delivery, after-sales advised they would send it out again. Today (18 days later) I recieved half the order (wheel base). I contacted them via online chat to be told I'd have to wait 24/48 hours to hear back from after sales support (again). They have no phone number or manager to speak to. They have my £650 and I have no idea when, or if, I will ever recieve this steering wheel.