mozaracing.comReviews of mozaracing.com

Moza may produce good products, but your logistics are terribly disorganized with no in transit visibility and bad status, bogus tracking numbers. Employees give out excuses and not results. It doesn't matter how good your products are if you cant deliver them. Your competition runs circles around you. Call me or email if you have questions.

Délais de livraison non respectés 2 commandes récentes annoncées en stock pour une livraison nationale (3-7 jours de transit annoncé) et finalement, sans prévenir, commande expédiée depuis la chine avec 20j ouvrables de délai !! Attitude inacceptable et trompeuse de façon répétée.

***EDIT*** Now they have just said "Sorry, you missed the delivery window" Me, I missed it?? "We'll send you one in October.....By way of compensation have a 150 Moza points". Well, you can send them points where the sun doesn't shine. I'll never order again. ***EDIT*** Not a review of the Moza gear, (I've been happy with the quality of gear before) It's just the annoying practice of some of these very expensive items showing as in stock and available. So, I order a new wheel, new base etc. Wheel turns up, no base. Check website, still says in stock, check my order number, still says "getting this item ready" Yea, what a crock pot. I email em on the 10th Sep and they say, "we'll send it in 3 buisiness days" That's crock pot talk for "we still don't have stock yet but we'll bs our way through this". Knowing how they operate makes it pretty certain I wont be doing this again. Sort it out! Alex.

Ordered on July 29th, and nothing has arrived. The only update from a month ago is that a shipment was initiated—"label created." Customer service is spouting total bullshit. I’m still trying to cancel the order. No Moza product is making it onto my desk or rig.

habe den MOZA FCS Landwirtschaftliches Steuerungssystem Anfang August bestellt mit Lieferungsangabe "late august". nach mehrere Rückfrage per Mail weiterhin keine Rückmeldung, auch über Ticketsystem direkt keine Rückmeldung. Erst bei Beschwerde über Zahlungsportal wurde dann reagiert. Und als ich die Beschwerde erst schließen wollte bei endgültigem Erhalt der Ware wurde die Bestellung storniert und zurückerstattet. Danke aber NEIN DANKE MOZA RACING!

I am incredibly frustrated with Moza Racing's choice of logistics and shipping policies. When buying high-end simulation hardware, you expect a premium level of service—or at the very least, standard shipping flexibilities. Instead, Moza chose to ship my package using a bottom-tier economy service (FedEx Ground Economy). This completely stripped away my ability to manage the delivery, request a hold at a local facility, or coordinate an intercept when the timeline stretched out. The tracking updates are delayed, the service tier forces unnecessary transit handoffs, and it leaves the customer completely stuck without any routing options. Moza makes great hardware, but skimping on shipping tiers for heavy, expensive gear ruins the entire experience. They need to completely overhaul their shipping partners and offer reliable, standard delivery services. I will think twice before ordering directly from their site again.

I spent about $16,000 on a "near professional" flight simulator package. The computer hardware was great. The Microsoft stuff was great. But, configuring the MOZA pieces (throttle, ailerons / elevator, yoke and yoke base, and rudders) has been like stuck in glue. I cannot get my system to "discover" the throttle and the rudders. I can't find help ANYWHERE for someone with MOZA knowledge to help me. I called MOZA ... and they only do racing. I need an expert with their flight equipment.

2 parcels up to £150 was lost on Royal Mail and then returned to them. After several times of either asking for a refund or replacements they kept avoiding the email and saying they are gonna get back to me and sort it. They never did. Shocking customer service