Moxie ScrubsMoxie Scrubs is a Boston, MA based medical apparel startup born out of the Harvard Innovation Lab. Our company creates innovative medical apparel designed by nurses for nurses.Here at Moxie Scrubs, we're disrupting the medical apparel market as the first direct-to-consumer brand for nurses. While one can define Moxie as having 'force of character, determination or nerve,' this definition represents the nurses part of the movement behind our brand -Our mission is to enhance, inspire, and empower the MOXIE in every nurse.
Moxie Scrubs (moxiescrubs.com) has 102 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Laura P.
I still have not recieved my full order from Moxie back from an Order August 30th 2023! I have emailed several times! They say they dont yet have the product and yet they took my money for it!! This is now beyond 6 months! Do not order this is not worth the wait! I recieved part of my order back OCT 30th 2023 a whole 2 months after payment. This is absolutely unacceptable! Buyers BEWARE
Nicole K.
My order is a pre-order that was supposed to be delivered in mid August. It is now mid October and I still do not have order
Consumer
Ordered mine in January still haven’t received
Danielle C.
Shirt too long, petite pants too long. One pair i ordered six months ago still has not arrived.
Response from Moxie ScrubsSep 6, 2022
Hi Danielle, We are so sorry that the lengths of our scrubs did not work for you. Rest assured that with our drama free returns/exchanges I am more than happy to let you know that we will refund you completely for your order. Please reach out to [email protected] to get the return process started. If you would like to cancel the pre-order as well please let us know. As pre-orders have begun shipping. Warm Regards, Moxie Scrubs - Customer Service
Kendra
Placed my order in April 2022, now in August and I still haven’t received it.
Response from Moxie ScrubsSep 6, 2022
Hi Kendra, We sincerely apologize for the inconvenience that this has caused you. We are excited to let you know that pre-orders have begun shipping this week and you should receive your items very soon! We’d love to win back your trust and your “5-star” review by giving you a unique 35% off discount code towards your next purchase. Please email us at [email protected] to receive your discount code. We stand by our product and we are confident that you will love your Moxie Scrubs. If for any reason you are not satisfied with Moxie Scrubs we have a drama free returns/exchange policy ensuring that you can try us risk free. Warm Regards, Moxie Scrubs - Customer Service
LPRN
I purchased during Nurse's Week when it was "supposed" to be a gift worth $100 dollars. I got a cup, 2 mini bottles of lotion and a thank you card. That was absolutely not worth ordering for.
Response from Moxie ScrubsSep 6, 2022
Hi Lyndsey, We are so sorry that the free Nurses Month Gift was not to your liking. That was not our intention at all we partnered with CeraVe in the hopes of creating a wellness package in support of our healthcare community. Please allow us to make this right by you by refunding you the shipping and handling fees on your Nurses Month Gift. We are so sorry for any inconvenience that this has brought you and we hope that we can make this right.
Ashley
They had holes in them and had an awful gas like smell to them. Worse scrubs I’ve ever bought
Response from Moxie ScrubsAug 9, 2022
Hi Ashley, We are so sorry that this happened! We stand by the quality of our scrubs and strive for excellent customer service. Please send us your order number and a brief explanation of what happened to [email protected] so that we can send a replacement straight away! We sincerely apologise for what happened, please give us a chance to make this right by you. Warm Regards, Moxie Scrubs - Customer Service
Elizabeth
I placed an order on 4/18/22 and still have not received my merchandise or any updates regarding my order status.
Response from Moxie ScrubsMay 27, 2022
Hi Elizabeth, We are so sorry your items got delayed in shipping to you. It has been a challenge for us and other companies to get items from the manufacturers on time due to the ongoing pandemic and worldwide shipping delays. We are doing our best everyday to resolve this challenge. Please feel free to contact us at [email protected] or call us at (844) 894-1435 to make sure that this issue gets resolved for you. Thank you so much for your patience and understanding! Warm Regards, Moxie Scrubs - Customer Service
