Carlos
Paid for a membership I never got…
Paid for a membership I never got access to. Luckily, canceling was easy. Waste of $25. I tried emailing for assistance and never got a reply. I would never recommend them or do business with them.

Mobile Notary, Online Notary & Legal Services Business.
The Opal Group (movrr.co) has 332 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Legal Service Providers · New York, New York
Excellent
Legal Service Providers · New York, New York
Excellent

Legal Service Providers · Jackson Heights, New York
Excellent

Legal Service Providers · Brooklyn, New York
Excellent
Showing 43 reviews with 1 star · Clear filters
Carlos
Paid for a membership I never got access to. Luckily, canceling was easy. Waste of $25. I tried emailing for assistance and never got a reply. I would never recommend them or do business with them.
Mark S.
This company is run by shady foreigners looking to make a quick/dishonest buck. Not real, local, US owned & operated entities
Response from The Opal GroupNov 30, 2023
Hey Mark, not sure where you are getting this misleading & libel information but this is absolutely not true. We are a US OWNED & based operation in New yYork City & have been operating for 5 years with plenty of satisfied clients. You can look up more information on about us on our website or The Opal Group on Linked In and other sites. Thanks!
Anonymous
Communication was lacking at best. Found out hours before scheduled closing that the notary was never available for the given date (found this out only after we called) Had to pay extra for another notary, who still couldn't come within business hours (showed up 4 hours after original time) Promised our docs would be mailed next day (already too late, as we were remotely closing on a home out if state) They were shipped 2 days later (yes we were billed for that, no we did not pay) Thank goodness we sensed the disorganization and went to UPS as a back up. 1 star because we got a notary, just far too little to late. Pay the extra and just do UPS or your local town hall.
Response from The Opal GroupNov 30, 2023
Hey Elysen we are sorry to hear about your bad experience. We do strive to meet all our clients needs. We will look into this and make necessary changes to ensure that things like this don't happen again.
Eric T.
Waited for 2 hours and was never able to get service. Then I found a notary myself. So I did a better job then ur service could provide
Response from The Opal GroupNov 30, 2023
Hey Eric, sorry to hear we were unable to assign a notary for your booking to come to you. We strive to meet all our clients needs especially for last minute requests. We are glad you were able to walk into a local notarial place for your needs!
Becky
The notary made me feel like a complete fool I don't even know if everything is done correctly. This man had me crying. He was rude and stuffy. I will never use him as a notary again
Response from The Opal GroupNov 30, 2023
Hey Becky, so sorry to hear that you had such a horrible experience with the notary. Kindly send us your Order ID No. to [email protected] and we will reimburse you for your horrible experience and take next steps with the assigned notary.
John
The person you sent was LATE! He was supposed to be a witness for our marriage. We ended asking these two ladies sitting in the room we were in to be witnesses and we used them.
Response from The Opal GroupNov 30, 2023
Hello John, we apologize on agents behalf for not being on time. Although we strive to make sure our agents arrive to bookings on time and that clients have the best experience, there are always extenuating factors out of our control. We will take note of this for next time.
John
I had to cancel service before the notary was sent out. I have not received my refund that I requested last week. I am still awaiting that refund request for no services rendered. Please send refund immediately. It was requested for me to send an email request and that was done last Wednesday the 27th, 2023.
Desiree L.
This company is a joke! They are trying to charge $150 for a SINGLE notarized signature and two witness signatures! The cost allowed by the state of NV is only $15 for a notarized signature and travel fee which would $45 plus travel. So they are trying to charge $105 travel fee?! Get out of here! Nevada notary law permits a maximum travel fee rate of $15 per hour ($10 per hour for an electronic notarization) for travel between the hours of 6 a.m. and 7 p.m. or $30 per hour ($25 per hour for an electronic notarization) for travel between 7 p.m. and 6 a.m. The Nevada Notary may charge a minimum of two hours for such travel and must charge on a pro-rata basis after the first two hours.
Response from The Opal GroupNov 30, 2023
Hey Desiree thanks for providing this information. Just to add to this, the total fee also includes administrative and company fees for utilizing our services. Hopefully that clarifies the pricing for you!