MOVESEAReviews of move-sea.com

My item was “delivered” aka returned to sender. I never received my item. I never received any follow up communication from movesea. I attempted to chat online with someone but it took several hours for someone to be available. They said I would receive another shipment but that has never happened. Unfortunately, I did not receive my item. It seems I may need to pursue a charge back with my credit card company due to no item and no communication.

Scam company,dont buy,its gambling.Ordered Nomad dive system without battery on 2023 11 27.never received it.order nr NL 17221171.after many calls and mails nothing.only promises.i reported about this problem my Bank and they solved my problem in 2024 march. Bank send my money back.to be safe the best is to pay via credit card or Paypal.

Oops - accidentally deleted previous reviews as thought they had refunded money due. Unfortunately NOT so re-reviewing. As with many other reviewers, MOVESEA stole my money - they have received a returned item and not refunded cash. They constantly delay and frustrate follow up and even these reviews. They have ignored a small court claim and CCJ. They are either incompetent or fraudulently trading. Either way go elsewhere. To be clear, my review relates to the UK company. I will be following up with court and legal processes if only out of principle. If you want me to accumulate claims to apply for bankruptcy then pls get in touch on LinkedIn. Search me at RSM, London.

Tout simplement un magasin de personnes malhonnêtes et de voleurs. J'ai pré-commandé un Blu3 Nomad mini le 06 juillet 2023 pour la somme de 1900 euros et toujours pas livré ou remboursé malgré mes dizaines d'Email et de leurs multiples excuses à chaque fois. Ils ne répondent même plus ni par mail ou téléphone. Il n'y a même plus de site internet. J'ai déposé plainte à la Gendarmerie. Surtout ne rien commander chez eux si cela est encore possible, je suis dégouté de ce genre de comportement qui met à mal le commerce international. Ma première et désastreuse expérience de la sorte sans trop espoir de revoir mon argent si durement économisé pour mon départ en retraite, une honte.

MOVESEA stole my money I ordered a Blue3 Nemo mini in July 23, after 2 month I asked to get my money back, after I didn't get any new information. then I was promised that it should be sent in a month, after that I requested to get a normal Nomad or money back, but was promised to get it in November. Now they not answer my mail and my 2000 eur is stolen. like others say this is a scam company so beware, Or Movesea, show that you trying to get me a solution.

i order a nomad mini on 05/06/23 and on 25/09/23 i asked my refund because they could not deliver my product but on their website its in there stock....now its 22/02/24 and i stil dont got my 2000 euro stay away!!! the good reviews on here are all lies.... en the bad reviews here are real! because they all have the same problem....you dont get the product you order and you dont get your money back!!

Called and item for 1800 euro's was in stock could be with me within 2 weeks. After 3 weeks no item, called again and the item was in stock and in transport by the end of the week, 2 weeks later nothing. Then I cancelled the order which they didn't accept and many emails later was asked if I was willing to accept a 10% discount. After many emails and calls, they told me the refund was on its way. Well you guessed right, it was not and after 3 weeks I filled the issue with my CC company. Then after many months from the order date I got my money back. Would never order again, wishes I read all the reviews before

Dear Movesea Customer Support, I am writing to express my extreme disappointment and frustration regarding the abysmal customer service I have experienced with my recent order. As a concerned parent, I purchased a BCD for my son's upcoming 11th birthday, anticipating his certification training. However, the complete lack of responsiveness from your end has left me deeply dissatisfied. Despite my efforts to reach out through SHOP, your online tracking system, and sending multiple emails to Info(at sign)movesea.us, I have received no acknowledgment or resolution. This lack of communication has now jeopardized my son's training, as he will not have the essential BCD in time. This level of service is entirely unacceptable, and I feel compelled to warn other potential customers about the risks associated with purchasing from Movesea. I have posted a detailed review outlining my experience, urging buyers to exercise caution when considering transactions with your company. It is my sincere hope that Movesea takes immediate action to rectify this situation and address the customer service issues that have marred my experience. I believe that transparency is crucial, and I encourage others who may have faced similar problems to share their experiences through reviews. For your reference, my order number is US21071008. I implore you to prioritize customer satisfaction and promptly resolve this matter. Your attention to this issue is not only necessary for my son's training but also for the reputation of Movesea. I expect a swift and satisfactory resolution to this matter.