MOVESEAReviews of move-sea.com

Stay away! I lost £2,500 from an online order I cancelled within 5 days after hearing that Movesea team did not even receive the item from the producer. It has been 20 days since the cancellation and they completely went silent on emails. After my various phone call attempts once they responded and a lady with a name Ana promised she will return to me. But unfortunately nothing has happened. Don’t lose your money. The Director (owner) of the company is registered as a Russian who lives in Spain and shares a correspondence address in UK. So, if you don't want to go through all this confusion, suggest you to buy the item from the producer.

Achtung!! hier nicht bestellen, ich bekomme weder die Ware noch bekomme ich mein Geld zurück. Ich muss jetzt wohl leider Anzeige erstatten. Es geht um immerhin über 1460€ 😡

This company is very dubious and I ordered diving equipment for a vacation on June 26th, 2023, which should be available in 5 working days. I still don't have the goods to this day, don't get honest answers if I get any answer at all. Since I canceled nobody has contacted me and I only have to get angry with them and will now have the money booked back via the credit card. Absolutely dishonest.

Wrong product delivered , am very desapointed.

Empresa con mala comunicación o casi ausente Un pedido realizado el 28/06, pagado inmediatamente y declarado en stock por el sitio, después de innumerables correos electrónicos de recordatorio, habiendo elegido también el envío con UPS como un servicio adicional, recibí el paquete el 26/07 Súper mala experiencia!!!

Still waiting for a £7k refund 2 months later getting passed about via email!

Have placed order on the 4th of July 2023 #NL17221130, received confirmation, no delivery date, contacted Customer Services via email asked for delivery date, no reply. Called today to the office, was told yes we will reply, no email yet. The original delivery date was indicated as 14th of July 2023 the latest, so it looks as will be the get the money back story via legal action. Update as of 04 October 2023, I have received my order on 25 of July. As mentioned earlier the initial delivery date was 14th of July, and due to the fact that we left for holidays on the 19th of July I had no chance to use it, which was the primary intention of the purchase. I have been in communication with them all along so they had information about our departure, but they did not care. Later to this they had been cheeky to ask to remove my review at trustpilot, which I had refused to do so. Now I got contacted by trustpilot asking to give the supplier my name, order number and phone number "to provide better response" but the most stupid thing is THE COMPANY HAS IT, as well as I have saved all the phone conversations and emails as the evidence.

I ordered a nemo blue3 and after payment of 1400 Euros I received an email that there are battery problems and that it is not available for the moment. It has now been 1 month and I still have not received the device despite the request to cancel the order and be refunded. I'm going to have to take legal action because they won't reimburse me!