Movcan BikeReviews of movcan-bike.com

Do not order from this company, they will attempt to bribe you for a whopping 50 dollars the moment you call them out on their bs their free trial a hoax on their bikes you must not damage the box ie opening it and cannot use it even though my product is defective they deny returns and as said offer 50 dollars if i give them a 5 star review take your money and look elsewhere, they offered a partial refund and I accepted it but then canceled it upon i make this review, Movcan if you're reading this you broke the law enjoy

Movcan is terrible, do not order for them. Ever since needing new parts they take months to arrive. I ordered a new fender and it shows on the pictures thay you get the metal bars. Instead of sending the bars, I get just the plastic fender. You need the bars to connect to the bike and the fender. Movcan told me I needed to write in notes that I need the bars...what company says you have to specifically write notes in order to receive all your product you are ordering!? Ever since this lady Mary works the suport team this company has gone down hill. DO NOT ORDER FROM MOVCAN. CHEAP FRAUD COMPANY.

I placed my order almost 3 weeks ago. I still haven't received my order yet. I am super disappointed! I would not recommend Movcan to anyone. I would warn them instead!

The customer service at movcan is absolutely disgusting. Movcan accidentally shipped me 2 bikes on sale each for $600. I only ordered one bike. A customer support team member told me that since the bikes have not been shipped out yet that I will get a full refund and the other bike will be delivered. Movcan still shipped me both bikes and now want me to pay over $200 to ship it back. Absolutely disgusting and I have emails to prove it all.

I could not use the blinkers because you sent the wrong wires. The part that goes to the ignition did not fit

Contacted customer service regarding being sent the wrong replacement battery and have not received a response on how the issue will be resolved.

Giving this company even one star is over-reach. I purchased a Movcan V60 more than two months ago. Shortly after, the rear tire exploded while parked in my garage, and at the repair shop I learned that the controller and wiring was faulty. I had to buy the replacement controller myself and I still have not received the replacement wiring. The company has been completely unresponsive to all the documentation I submitted. So far, I've spent about $500 in repairs and I still don't have a functioning bike. What a rip-off this company is.

Wrong item received says v30 when it ahould be v60