Anthony S.
I ordered a watch Sun 3/22
I ordered a watch Sun 3/22. I was sent an email telling me that I’d get tracking information in two to three days. I waited all week for an email letting me know my watch had shipped. It never came. Even checked my spam folder just in case, nothing. The order status in the website only said “Fulfilled” but not “shipped.” I tried to use the contact form on the website, but I could only type a few words in the comment box; not enough for a full WTH message. I found their number and called on Sat and used their automated system to inquire about my order, but it said more information was needed. I set a reminder to call Monday morning. Watch came Sat via USPS about ten minutes after I’d contacted them. Watch looks good, it arrived, but their communication is quite lacking.